The remaining customers waiting for orders from online retailer Schoolbooks.iewill get their books by Tuesday, the company said yesterday. It said it had reduced its backlog of orders from 5,000 to 1,300. These would be sent to its delivery partners by tomorrow, to arrive at homes on Monday or Tuesday.
With schools due to return next week, the company was under pressure to get orders out. Details of the delays emerged last Saturday after parents expressed concerns at the delays on social networking sites.
Schoolbooks.iemanaging director John Cunningham said yesterday the company was continuing to work 24 hours a day, seven days a week, to clear the backlog, and had 30 extra staff working alongside its regular 50-strong team.
He again apologised to customers over the delay, which was caused by “a technical issue at our warehouse”.
