Tim Crowe

I'm responsible for process engineering on the OptiPlex line. I look after the layout of the production line, the introduction of new product and future planning. It's my problem if people on the line can't build a product because of the way I have set up the line. I have to ensure that we keep ahead of capacity and determine how we will operate in three years time.

I started off doing a diploma in production engineering at UL and switched to the degree programme. Before coming here three years ago, I worked in process engineering and tool design.

I came to Dell as a process engineer at a time when they were expanding. I worked on redesigning existing and installing new production lines. I did the same when Dell was setting up its Malaysian factory. I'm now looking at our future expansion.

I get a great sense of satisfaction from the job. Engineering is 80 per cent common sense and 20 per cent applying your engineering knowledge. I initiate a project, develop it and see it implemented. We are constantly improving the process, the output and hence the product. You feel that you have taken the company a step further.

In my job, being able to deal with people is important. In a large company when you are introducing something new, you have to deal with so many different people and bring them along with you.