Sir, – It costs €19.99 to purchase a ticket online for a single train journey from Galway to Dublin. The same ticket purchased at the ticket office at Ceannt Station in Galway cost me €36.65 ( without seat allocation). I find this cost difference unjust.
It was explained to me that it is “to encourage online purchases”. I explained that I was unable to book my seat through the site earlier, and was then advised that only 60 per cent of seats were available online!
How is this fair? – Yours, etc,
S HIGGINS,
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Dublin 6.