Surprise cost of voicemail on 3


DAMIEN BYRNE recently moved from Vodafone to 3 Ireland. “There is much of a muchness in all the networks’ bill pay tariffs as far as I have made out over the years, but I moved to 3 as I spend a lot of time outside Dublin, and 3’s 3G coverage is supposed to be excellent,” he writes.

His first bill came with what he calls a nasty suprise. “While voicemail is either free or can be called out of your inclusive minutes on other providers, and while 3’s voicemail number is an 083 number and 3 to 3 is supposed to be free, way down in the terms and conditions, 3 states that voicemail on an 18-month contract is charged at 15 cents a minute.” He spends about four minutes a day listening to voicemails and over the course of a year this is probably going to cost him nearly €220.

There is a lot to be said for reading the terms and conditions, although we think this charge is particularly sneaky and unnecessary. We do have a plan though. If he downloads a natty little app called Hullomail, he can circumvent the charges. It is a very simple idea, but one which works. It uses your bundled minutes to capture all your voice mails at no cost to you and then simply emails them to you as an mp3 file.

Admittedly, it is a lot more hassle than listening to your voicemails on the hoof and won’t save you a whole lot of money – unless you listen to your voice messages obsessively – but it will save some people something.

Sign In

Forgot Password?

Sign Up

The name that will appear beside your comments.

Have an account? Sign In

Forgot Password?

Please enter your email address so we can send you a link to reset your password.

Sign In or Sign Up

Thank you

You should receive instructions for resetting your password. When you have reset your password, you can Sign In.

Hello, .

Please choose a screen name. This name will appear beside any comments you post. Your screen name should follow the standards set out in our community standards.

Thank you for registering. Please check your email to verify your account.

Your Comments
We reserve the right to remove any content at any time from this Community, including without limitation if it violates the Community Standards. We ask that you report content that you in good faith believe violates the above rules by clicking the Flag link next to the offending comment or by filling out this form. New comments are only accepted for 3 days from the date of publication.