Property tax deadline expires at 5pm today

Householders can file return by email or voicemail message on helpline

The Revenue decided to extend the Local Property Tax deadline this week due to “unprecedented” levels of calls to the LPT helpline.  Photograph: Bryan O’Brien/The Irish Times

The Revenue decided to extend the Local Property Tax deadline this week due to “unprecedented” levels of calls to the LPT helpline. Photograph: Bryan O’Brien/The Irish Times

Fri, Nov 29, 2013, 11:04

The extended deadline for nominating what way a householder will pay the Local Property Tax expires at 5pm this evening.

Householders will be able to submit a query on the matter by helpline voicemail by that time today, and this will be treated by Revenue as having complied with requirements on time. Alternatively they can email lpt@revenue.ie by that time.

The Revenue decided to extend the LPT deadline this week due to “unprecedented” levels of calls to the LPT helpline.

The extension would allow Revenue time to implement an individual’s preferred payment option, it said.

The helpline at 1890 200 255 remains open until 5pm today. The Revenue stated: “Again, as in May last [previous LPT deadline], any taxpayer that has submitted a genuine query - whether by email, letter or voicemail to the helpline - in respect of their 2014 obligations in advance of the filing date will be treated as having complied with their requirements on time.

“For this treatment to apply however, they must file their return promptly when the query is resolved.”

Over 910,000 2014 LPT returns were filed yesterday morning with approximately 89 per cent of filers using the online facility, Revenue have said.

“Since Monday, almost 300,000 2014 returns have been filed and approximately 90,000 calls to the LPT helpline have been handled (ie this number represents the amount who have got through on the helpline),” a statement said.

Revenue said it had deployed extra resources for the helpline, “and also deployed extra resources to its own internal support service to cater for the more complex queries”.

It said callers “can now leave their telephone contact details on the system, in preference to waiting for service and will receive an out of hours ‘call back’ from the LPT team. The facility to leave your details for a callback is for busy periods and usually only turned on if the call volumes are high.”

See revenue.ie for further information.

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