Slack disruption affects people returning to work

The platform has become an essential workplace tool in recent years

Slack, the widely used business communication tool, experienced slowdowns in service Monday as many employees returned to work after the holidays. The company called the service problem an “incident” in a statement on its website. “Customers may have trouble loading channels or connecting to Slack at this time,” the statement said.

“Our team is investigating and we will follow up with more information as soon as we have it. We apologise for any disruption caused.

” The website Downdetector, which tracks internet disruptions, recorded a spike in reported problems including with loading channels and sending messages on the service.

Slack has grown in recent years as an essential workplace tool, with more than 10 million users, many of them in media organisations and companies that have shifted to working from home because of the coronavirus pandemic.

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More than 750,000 companies use the service globally.

- New York Times