Learn to complain effectively, it will save you time, stress and money - and try these trigger words
The phrase ‘I want a supervisor’ can be less effective than ‘I want to log a formal complaint’
ComReg. The Irish communications regulator
The phrase ‘I want a supervisor’ can be less effective than ‘I want to log a formal complaint’
In wake of court case, telecom provider ‘categorically rejects’ accusations of instructing customer care team ‘to not comply with regulatory obligations’
State’s largest telecoms group was not just failing consumers on service, it was actively frustrating them
Court hears customer made 13 calls to Eir, sent five emails and tried to make contact eight times on social media but never got anywhere
Claims emerge in court case taken against company by communications regulator ComReg
Airport police caught the user and the drone within minutes before handing the individual over to An Garda Síochána
‘Pricewatch receives more complaints about travel than any other area, although telecoms come close’
ComReg conducted an unannounced search of Eircom’s premises and seized material as part of an investigation last year
View that we are living in a failed State only serves a nihilistic creed
Helen Dixon is about to depart her role as privacy watchdog to take up a new position in ComReg
Eir is fighting ComReg’s decisions to limit its ability to compete on pricing in the market for wholesale high-speed broadband
Irish market does not ‘tend toward effective competition’ due to telecoms company’s size, says European Commission
There are now almost 620,000 fibre-to-the-premises broadband subscriber lines, says telecoms watchdog ComReg
Company says regulator relying on a 2018 decision it made to prohibit discounts even though that decision did not provide for any such prohibition
How does a post-Brexit world shape the identity and relationship of these islands
Inquests into the nightclub fire that led to the deaths of 48 people
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