Monique Goyens
12 results

Airlines furious at EU’s stance that passengers cannot be forced to accept vouchers
- Transport & Tourism
- May 13, 2020, 19:20
Airlines have reacted with fury to the European Commission’s fresh demand that passengers must be given cash refunds for cancelled flights, and cannot(...)

Holidays, flights, vouchers and refunds: Your questions answered
- Travel
- May 5, 2020, 05:00
First things first, is there anywhere I can travel right now? The short answer is no. Government-imposed restrictions on non-essential travel remain (...)

Ryanair and Aer Lingus get Government backing in call for new EU refund rules
- Travel
- April 30, 2020, 10:30
The prospect of Ryanair, Aer Lingus and other airlines getting the green light from EU authorities to offer credit notes instead of cash refunds appea(...)

Popular apps leaking personal data, new report claims
- Technology
- January 14, 2020, 11:18
Consumer groups have called for an immediate investigation into online advertising companies following allegations there were “systemic” breaches of G(...)

Google accused of abusing location tracking tools
- Technology
- November 27, 2018, 06:44
Google runs the risk of hefty fines from the European Union’s beefed-up data-protection watchdogs after consumer groups accused the search-engine gian(...)

Google Q&A: what is the fine for and can they afford it?
- Technology
- July 18, 2018, 13:25
Google has just received a record fine from the European Commission and been ordered to change the way in which it puts search and other apps on Andro(...)

Brussels plans more legal power for consumers
- Personal Finance
- April 9, 2018, 09:27
Consumers hit by scandals such as emissions-test cheating by carmakers would get greater powers collectively to sue companies that violate their right(...)

Facebook, Twitter criticised over failing to comply with consumer rules
- Technology
- February 15, 2018, 12:53
Facebook and Twitter have been rapped over the knuckles and face possible sanctions for failing to fully comply with changes sought by the European Co(...)

Child smart watches can be hacked to track and eavesdrop on kids
- Technology
- October 18, 2017, 11:38
A number of smart watches for children have been found to pose considerable security risks, according to a Norwegian consumer watchdog. The purpose (...)

Consumer victory hailed after final deal done on roaming charges
- Business
- February 1, 2017, 12:05
The end of a torturous road leading to the abolition of roaming charges across the EU came considerably closer early on Wednesday morning when a deal (...)