Those who opted to sign up were supposed to be billed by Eir for line rental only and by Yourtel for calls. However, in most cases Yourtel did not even contact Eir to have the customers switched before proceeding to bill them

Telecoms firm Yourtel has been fined €66,000 for repeatedly billing customers for landline services it never actually provided. Following an investig(...)

The case came after customers’ bills doubled and some of them complained to telecoms industry watchdog Comreg

Mobile operator Meteor has been convicted and fined €25,000 for removing massive discounts from customers’ phone contracts without telling them. In t(...)

Comreg compliance analyst Miriam Kilraine leaving the Four Courts after the cases against Eircom, Vodafone and Three Ireland. Photograph: Courts Collins.

Eircom and Vodafone have been convicted and fined for ripping off customers who continuously received overcharged bills. Following an investigation (...)