Kenny Jacobs

133 results

Always getting better? Michael O’Leary decided to re-engineer Ryanair by improving its customer service. Illustration: Paul Ryder

In late 2013, having weathered two profit warnings, Ryanair’s chief executive, Michael O’Leary, took a decision that risked changing the existing Ryan(...)

A Ryanair cabin crew member and union representative arrives ahead of a press conference held by Ryanair unions representatives  on Thursday in Brussels. Photograph: Getty

Ryanair faces a one-day walkout by cabin crew across five countries on September 28th as unions step up pressure on the airline to accept local contra(...)

Ryanair chief executive Michael O’Leary. The increasing number of issues faced and insufficient response by the airline put its reputation at stake, investor adviser Pirc said. Photograph: Tomasz Gzell/EPA

Ryanair shareholders should oust chief executive Michael O’Leary at the airline’s annual general meeting (agm) this month, an investment adviser has (...)

Ryanair chief executive Michael O’Leary posing for media photographs at the airline’s agm in Dublin in 2017. Photograph: Tom Honan.

Ryanair has barred media from attending its main shareholders’ meeting next week in a rare move for an Irish-listed company. The airline, which has (...)

Passengers will still be allowed to carry on one small bag that can fit under a seat in front, free of charge. Photograph: Reuters

Ryanair will no longer let passengers take a small suitcase on its planes for free, with charges for a 10kg case to be introduced in November. The a(...)

Former Workplace Relations Commission chairman Kieran Mulvey and Eddie Wilson chief people officer with Ryanair during mediation talks between Ryanair and unions at Dublin Airport. Photograph: Gareth Chaney/Collins

Talks on a resolution of the dispute between Ryanair and a group of its Irish pilots will take at least three days, it has emerged. Ryanair and the I(...)

Kenny Jacobs, chief marketing officer of Ryanair, at a news conference in Frankfurt on Wednesday. Photograph: Ralph Orlowski/Reuters

Confirmation that Ryanair’s German pilots have decided to join a day of action planned for this Friday by colleagues in Ireland, Belgium and Sweden ra(...)

The German pilots will join their Irish, Belgian, Swedish and possibly Dutch colleagues on the picket line

Ryanair faces a wave of strikes on Friday when German pilots join Irish, Belgian, Swedish and possibly Dutch colleagues on the picket line, forcing th(...)

Ryanair is now facing possible strikes in Belgium, Germany, the Netherlands and Sweden on Friday, August 10th. Photograph: EPA

A group of Irish Ryanair pilots will strike along with those in up to four European countries next Friday. Members of the Irish Airline Pilots’ Assoc(...)

Staff on strike outside Ryanair’s headquarters  in Swords, Co Dublin.  Photograph: Nick Bradshaw

Traffic at Ryanair rose 4 per cent in July, with the airline carrying 13 million passengers during the month. The company said load factor remained (...)

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