Jim Tracey

3 results

Data for the UK showed that 76 per cent of customers prefer dealing with human beings to digital channels to solve customer-services issues.

I recently tried to hire a holiday property to accommodate a large family group. I needed to be sure it had certain facilities but the rental company’(...)

Jim Tracey of Voinext

One of the downsides of internet shopping is the tedious process of trying to get an answer to a query. At the moment there are three main ways to ask(...)

A statue of golfer Nick Faldo in the grounds of Lough Erne Resort near Enniskillen, Co Fermanagh: Peter Muhly/AFP/Getty Images

The venue for the G8 world leaders summit next month, the five-star Lough Erne Resort in Fermanagh, is back on the market with(...)