Howard Schultz

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Former Manchester United manager Alex Ferguson: “It is unfair . . . to try and retain the authority you once possessed. You have to let go and let the new man and the new regime do what they think is best.” Photograph: Oli Scarf/AFP/Getty

Alex Ferguson, the former manager of Manchester United, once offered this universal truth about how to behave towards a successor: “It is unfair . . .(...)

 Tony Franco, co-founder and chief executive of SafeChain, which uses blockchain technology to prevent real-estate wire fraud and digitises property deed and title transfers.

Imagine it’s closing day on your new home. Early in the morning you get an email from the estate agent saying there has been a slight change of plan, (...)

 Kamala Harris    –  already living down her past as a prosecuting attorney. Photograph: Win McNamee/Getty

At some point, any able-bodied Democrat who does not run for US president will have searching questions to answer about their self-esteem. Declared a(...)

Former chairman and CEO of Starbucks Howard Schultz has said he is considering a run for president of the US, as an independent. Photograph: Johannes Elsele/AFP/Getty Images

This week the bid to take on Donald Trump, the presumed Republican nominee in the 2020 presidential election, stepped up a gear. Senator Kamala Harri(...)

Starbuck’s new flagship store in Milan Italy: The Seattle firm will have to pull out all the stops to impress Italians who have long said “no” to takeaway coffee

Starbucks, the world’s biggest coffee chain, will realise its chairman’s dream on Friday when it opens an upmarket roastery and cafe in Milan, but the(...)

Checking out of checking in: An empty Monarch Airlines departures area at Birmingham airport, England. Photograph: Oli Scarff/AFP

Image of the week: Dethroned Monarch Taking the heat off Ryanair for a while, Britain’s Monarch Airlines ceased trading on Monday in the biggest airl(...)

How to Win Friends and Influence People: not everyone agrees with Dale Carnegie, but he knew the value of persuasion. Photograph: Frederic Hamilton/Hulton/Getty

By the time you read this I will be on my way to jail. Not to be detained at her majesty’s pleasure but to argue about current affairs as part of a de(...)

Over the years, Starbucks chief executive Howard Schultz has consistently proved just how bad language serves business people well. Photograph: David Ryder/Reuters

For nearly a quarter of a century, I have been writing columns telling business people to stop talking rot. For the same amount of time they have been(...)

Johnny Depp (second from left) versus the cyberhackers, the latest instalment in Disney’s Pirates franchise. Photograph: Kristy Sparow / Getty Images.

Image of the week: Hacker’s revenge Here’s a picture of the lads – Geoffrey Rush, Johnny Depp, Javier Bardem and Orlando Bloom – as they put their be(...)

Lavazza is facing a challenge on its home turf from US giant Starbucks.

Lavazza, Italy’s best-selling coffee brand, has a warning for Starbucks as the coffee and frappuccino group enters the Italian market for the first ti(...)

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