Grainne Mcevoy

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The Central Bank of Ireland. “Firms are obliged at all times to act in the best interest of consumers, and the findings of this inspection show that this key component of the rules protecting consumers is not being fully complied with in several firms”

Firms are placing undue reliance upon standardised questionnaires and “box-ticking” to demonstrate compliance with rules that they must protect consum(...)

Moneylenders will be barred from making unsolicited offers of new loans to customers who have recently repaid loans, or are close to doing so. Photograph: Alan Betson / The Irish Times

New Central Bank rules will demand that moneylenders carry a high-interest warning on their ads while curbing their right to make unsolicited offers. (...)

The Central Bank said it was ‘driving firms’ in the insurance sector to address the risks of ineffective disclosure

The Central Bank has identified a number of key risks to consumers of financial services in Ireland, including the continued “lack of a consumer-focu(...)

Motor insurers and brokers will be forced to provide more information to consumers renewing their policies under new rules that come into force on Fri(...)

Aviva, Irish Life, New Ireland Assurance and Standard Life would be among those offering commission and other incentives to brokers to sell their products. Photograph: Getty Images

Free rugby tickets, golf trips and days out at Croke Park will all be banned under new rules from the Central Bank on how financial brokers can be pai(...)

Central Bank of Ireland, Dublin. Gráinne McEvoy said the bank’s view was that the “no consent, no sale Bill” would not offer new or existing borrowers “any additional consumer protection”. Photograph: Niall Carson/PA Wire

A senior official at the Central Bank of Ireland has told the Government that the Sinn Féin Bill giving mortgage holders a veto on their loans being s(...)

The Central Bank said the overall price of gadget insurance was not clearly presented

Up to 100,000 people are likely to be paying in excess of €100 a year on insurance cover for mobile phones and other devices which they no longer use,(...)

The research comes following the high profile collapse in April 2014 of Maltese based insurance company Setanta Insurance, which had sold insurance in Ireland on a freedom of services basis. Photograph: iStock

Less than half of Irish consumers switched car insurance at their last renewal date, a new survey shows, with some having a lack of knowledge as to wh(...)

Ulster Bank: a scandal around its tracker loans  fuelled the move to establish an Irish Banking Culture Board. Photograph: Tom Honan

The Irish Banking Culture Board being set up by lenders in the wake of the tracker mortgage scandal is a “self-regulatory” body that will not work unl(...)

BoSI, best known for introducing ECB tracker mortgages to the Irish market in 2001. Photograph:  Dominic Lipinski/PA Wire

Most of the €3.46 billion of former Bank of Scotland (Ireland) mortgages currently being refinanced in international bond markets are interest-only lo(...)

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