Andrew Haines

6 results

Ryanair’s seating policy for people who chose not to pay for allocated seats is likely to come under the spotlight again in the weeks ahead after the (...)

A Ryanair Boeing 737 at Dublin Airport. Photograph: Aidan Crawley/EPA

Ryanair has issued its most detailed commitments so far on how it is going to deal with passengers booked on flights that have been cancelled over the(...)

Ryanair issued a clarification email on Friday to all affected customers outlining their rights to refunds and flight changes, including being rerouted on another Ryanair flight or completing their journey with other providers and receiving expenses. File photograph: Kevin Coombs/Reuters

The Commission for Aviation Regulation (CAR) in Dublin has welcomed Ryanair’s announcement that the airline will implement measures to ensure passenge(...)

Ryanair on Friday  issued updated passenger compensation information following the setting of a deadline by the  Civil Aviation Authority. Photograph: EPA

Ryanair has agreed to implement measures to ensure all passengers affected by recent flight cancellations are “fully aware” of their “rights and entit(...)

 Ryanair boss Michael O’Leary. Britain’s aviation regulator chief said he was ‘furious’ with the airine. File photograph:  Niall Carson/PA Wire

Ryanair has announced the cancellation of 462 flights from Dublin Airport over the winter period. The airline will cancel 22 flights a week from Nov(...)

Ryanair chief executive Michael O’Leary arrives at the company’s AGM in Dublin in September. Photograph: Clodagh Kilcoyne/Reuters

The Civil Aviation Authority (CAA) is launching “enforcement action” against Ryanair for failing to give customers accurate information about their ri(...)