Alex Neill

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Handout photo issued by Which? of a child car seat, which is illegal to use in the EU, which is available to buy in online marketplaces such as eBay, Amazon and AliExpress.

Child car seats which are illegal to use in the EU are still available to buy from online marketplaces, a watchdog has warned. The seats, made of fab(...)

Black Friday was initially welcomed by retailers “who had fallen to their knees in the wake of the economic crash”.  Photograph: Nick Bradshaw

Black Friday is welcomed by many Irish consumers, with more than €50 million set to be spent over the course of the weekend, but retailers say they ar(...)

Sales of pianos were the most searched for item on the John Lewis website after their  ad featuring Elton John launched, the group said. Photograph: John Lewis & Partners/PA

Perhaps the £5 million John Lewis is rumoured to have spent on its Elton John Christmas advert will be worth it after all: the retailer boasted on Tue(...)

Independent testing by consumer advocates Which? magazine shows that the vast majority of modern diesel-engined cars still cannot pass their emissions test

Independent testing by consumer advocates Which? magazine shows that the vast majority of modern diesel-engined cars still cannot pass their emissions(...)

The difference GDPR has made in the EU is that this kind of data sharing is now transparent (or is supposed to be). Photograph: iStock

The General Data Protection Regulation (GDPR), which came into effect on May 25th, has given startling insight into just how many people and organisat(...)

Don’t let Cyber Monday be a retailers’ fun day. Photograph: iStock

It doesn’t take much to make something “traditional” in the 21st century. Last Friday we all “celebrated” the tradition of Black Friday (although, con(...)

Brighton’s Shane Duffy grimaces as he receives treatment on the pitch before being substituted during the Premier League match against Everton. Photograph: Dan Istitene/Getty Images

Hurricane Ophelia has forced the postponement of Cork’s crucial Premier League clash with Derry City on Monday night. Derry boss Kenny Shiels was ex(...)

A Ryanair spokesman said the airline ‘tries to accommodate such reasonable rerouting requests using a guideline (only) of three-times the original airfare’. Photograph: John Stillwell/PA Wire

Ryanair has been accused of “plucking figures out of the air” over its insistence that passengers caught up in its widespread flight cancellations can(...)

Ryanair on Friday  issued updated passenger compensation information following the setting of a deadline by the  Civil Aviation Authority. Photograph: EPA

Ryanair has agreed to implement measures to ensure all passengers affected by recent flight cancellations are “fully aware” of their “rights and entit(...)

Ryanair chief executive Michael O’Leary arrives at the company’s AGM in Dublin in September. Photograph: Clodagh Kilcoyne/Reuters

The Civil Aviation Authority (CAA) is launching “enforcement action” against Ryanair for failing to give customers accurate information about their ri(...)