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Rival telcos say the former semi-State’s fault repair times are too long and fall below European industry norms, a claim Eir rejects

The State’s largest telco, Eir, may be forced to repair 100 per cent of faults on its broadband and fixed line network within two days or face the pr(...)

Access to Eir’s broadband and fixed-line network remains a contentious issue amid allegations the former semi-State favours its own retail arm over rivals. Photograph:   Maxwells

Telecoms regulator ComReg has again come under fire for failing to take action against Eir for anti-competitive practices, which rivals have described(...)

Telecom repair crew at work. Photograph: Eric Luke

Telecoms regulator Comreg will meet representatives of the State’s main telecoms groups next week amid an escalating row over fault repair times on t(...)

The money was paid to staff despite Government attempts to cut such extra payments in the public sector. Photograph: Thinkstock

ComReg, the communications regulator under fire from the telco industry over the time it is taking to deal with complaints regarding Eir, paid its st(...)

Yourtel has been fined €5,000 for making unsolicited calls asking people to switch from different providers.

A telecoms company has been fined €5,000 for making repeated unsolicited telephone calls to two homes, including to an elderly couple, urging them to (...)

Economist Colm McCarthy takes issue with the proposed “gap funding model”, which is likely to mean the State subsidises the cost of a high-speed broadband network for rural Ireland. Photograph: Getty Images

The Government’s National Broadband Plan has the potential to erode competition in the sector resulting in higher prices and poorer services for consu(...)

  An Post office in Dublin. Photograph: Bryan O’Brien/The Irish Times

Stolen cash, missing mail, and parcels sent to the wrong hemisphere are just some of the issues which vex An Post customers. In the last year and a (...)

Comreg compliance analyst Miriam Kilraine leaving the Four Courts after the cases against Eircom, Vodafone and Three Ireland. Photograph: Courts Collins.

Eircom and Vodafone have been convicted and fined for ripping off customers who continuously received overcharged bills. Following an investigation (...)

The Eircom company logo  on a pay phone. Figures from Eircom show that between June 2014 and May 2015 there were, on average, 11.6 calls made per month from each pay phone nationally and 14.4 per month in Dublin.  File photograph: Aidan Crawley/Bloomberg

The average Irish pay phone is now used less than once every two days. Figures from Eircom show that between June 2014 and May 2015 there were, on av(...)

Vodafone argues competitive disadvantage. Photograph: Bryan O’Brien

Vodafone Ireland has brought a legal action against communications regulator ComReg arising from concerns about the effect on its competitive inter(...)

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