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The Central Bank has previously said that it has been in regular contact with An Garda Síochána and other authorities throughout its wider examination of the tracker issue. Photograph: iStock

The Central Bank has submitted reports of suspected criminal offences to An Garda Síochána in relation to its investigation into the State’s tracker-m(...)

Ryanair is the worst ranked Irish company in terms of customer experience

Ryanair, Aer Lingus, Bus Éireann, Eir and Vodafone have been ranked among the worst Irish organisations for customer service during the Covid crisis. (...)

Paschal Donohoe planned to introduce laws in early 2019 to give the Central Bank more powers to make top bankers accountable for failings under their watch.  File photograph: Alan Betson/The Irish Times

Minister for Finance Pascal Donohoe’s officials are seeking the advice of the Attorney General’s office on the constitutionality of a planned laws aim(...)

The Central Bank started an examination into the tracker mortgage issue in late 2015 and began enforcement investigations the following year. Image: iStock

KBC Bank Ireland has been fined €18.3 million in relation to the tracker mortgage scandal. Are there more fines to come? This is the third fine impos(...)

The mortgage lender, part of the Belgium-based KBC Group, admitted to 12 regulatory breaches in the investigation. Photograph: Bryan O’Brien

KBC Bank Ireland has been fined €18.3 million by the Central Bank for its role in the State’s tracker mortgage scandal, which saw the lender devise a (...)

It is unconscionable that AIB is still finding tracker mortgage redress cases. Photograph: Cyril Byrne

I just read an article regarding tracker mortgages redress. I was wondering if you have the details of where to get my mortgage looked at to see if we(...)

On July 13th, the Central Bank of Ireland indicated that it expects AIB to compensate those customers who were also wronged as a result of the tracker mortgage scandal.  Photograph: Aidan Crawley/Bloomberg

The requirement for AIB to compensate an additional 1,100 of its customers who were placed on the incorrect tracker mortgage rate is “credit negative”(...)

The Central Bank  ordered mortgage lenders not to impose legal fees and other charges on borrowers in arrears who are co-operating with their bank

A couple who were in default on their mortgage five years ago have received €10,000 in compensation after settling a dispute with their bank on the ad(...)

 KBC Group CEO Johan Thijs: ‘What is still an annoying thing is all the tracker mortgage stuff and, honestly, we would recommend to Central Bank of Ireland: come on, guys, turn the page.’ Photograph:  Brenda Fitzsimons

The dreaded B-word hovered malevolently over the banking sector, like most areas of Irish economic and political life, in 2019. Fears over the impact(...)

Derville Rowland, director-general of financial conduct at the Central Bank of Ireland. Photograph: Nick Bradshaw

Officials at the Central Bank had to threaten to take some lenders to court in order to get them to co-operate properly with its examination into the (...)

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