Chief executive of the Irish Travel Agents Association Pat Dawson said Ryanair was refusing to pay money back to travel agents

Airlines owe at least €25 million to Irish consumers as a result of Covid-19 related flight cancellations with some of outstanding refunds dating back(...)

A letter will be sent to all EU states to “ensure respect of passenger rights”, and to outline suggestions to make vouchers more attractive if airlines want more passengers to accept them instead of refunds. Photograph: Getty Images

Airlines have reacted with fury to the European Commission’s fresh demand that passengers must be given cash refunds for cancelled flights, and cannot(...)