To carry the Guaranteed Irish symbol businesses must ‘provide quality jobs including fair working conditions, professional development and long-term employment’ in Ireland.

Buying guaranteed Irish products is more important now than ever before

Ann Chapman, a jewellery designer and owner of Stonechat Jewellers, suggests people check a brand’s social media and website to verify the authenticity of handmade goods.

Pricewatch: Irish product-labelling laws are more woolly than an Aran sweater

Mosabber Hossain from Newcastle, Dublin,  is expecting his first son. He waits outside the Coombe Hospital. Photograph: Nick Bradshaw/The Irish Times

Fathers-to-be are not allowed at pregnancy appointments due to Covid-19 restrictions

Last week eir came under fire in the the Dáil with Eamon Ryan describing its customer service as “totally unsatisfactory and something the company is going to have to address”. File photograph: Alan Betson

Tánaiste and Green party leader highlight level of customer complaints at meeting with companies

Up for raffle: the Keoghans’ home in Freshford, Co Kilkenny

UK couple hope to donate tens of thousands to cancer charity following daughter’s illness

Tánaiste Leo Varadkar. Photograph: Dara Mac Dónaill

Tánaiste said it was ‘really encouraging’ to see so many companies developing vaccine

Gardaí examine some of the goods seized. Photograph: Collins

Game console handsets, ear phones, phone chargers and ‘branded packaging’ seized

Forty per cent say they now buy more from brands which have responded well to the Covid-19 crisis. Photograph: iStock

Rise of socially-conscious shopper continuing, according to Deloitte survey

Dublin Zoo’s  animal care team is still providing care to more than  400 animals while shut down. Photograph: Bryan O Brien / The Irish Times

Zoo facing closure as Covid-19 restrictions hit finances – ‘You can’t furlough an elephant’

Bouillabaisse fish soup has a long history tracing back 2,700 years. Photograph: iStock

Cooking with Conor Pope: Suddenly, it is done. One pot, not much washing up and it tastes amazing

Irish households produce over 250,000 tonnes of food waste per year. Photograph: iStock

Up to 68% say main reason they throw out food is because it is out of date, report finds

Grafton Street lit up for Christmas. Photograph: Colin Keegan/Collins Dublin

Many say they will continue with usual festivities even with restrictions in place

A woman placed an order on Apple’s website for a laptop and was promised a delivery date in early May. Photograph: iStock

Radio station, academy and internet provider also come to attention of ASAI

Reader’s daughter worked during college in a hotel “and saved for ages for this trip . . . She is devastated at the loss of her trip and the loss of her hard-earned money”. Photograph: iStock

Pricewatch readers’ queries: Outstanding sum can be retrieved via ‘chargeback’ on Visa card

Eir headquarters in Dublin. Photograph: Alan Betson

Broadband providers could be forced to deliver better standard of customer care

Last May reader returned a bed and mattress she purchased from Littlewoods Ireland but had a long wait for a  a refund. Photograph: Simon Dawson/Bloomberg

Pricewatch: ‘I am out of pocket for the mistakes of others’

Last August reader decided to switch his broadband and landline away from Sky and he settled on a Siro package from Vodafone. Photograph: iStock

Pricewatch: Reader in ‘sheer desperation’ attempting to switch provider from Sky

A female passenger checks in at an extremely quiet Terminal 2 at Dublin Airport over the weekend. Photograph: Colin Keegan/Collins Dublin

Over 1,300 seats pre-booked with Ryanair, Aer Lingus on two routes from London days before December 25th

Grogans pub on South William Street Dublin. File photograph: Bryan O’Brien

Grogans in Dublin city centre has been closed for eight months

Laya Healthcare says  the average price increase would add approximately €35 onto each policy.  Photograph: iStock

Company says cost of claims continues to rise, driven by advances in medical treatments

The survey  found  58 per cent of consumers say they will shop more online this Christmas compared to last year. Photograph: iStock

Most say they know what kind of tactics fraudsters would use

 Ryanair: case sensitive. Photograph:  Niall Carson/PA Wire

Getting the better of app’s autocorrect so details match booking

The new product was developed at Diageo’s St James’s Gate brewery in Dublin.

Microbiological contamination may make some cans unsafe to drink, says Diageo

Conor Pope looking pretty pleased with himself after his four-hour  paella marathon, but not for long.

Cooking with Conor Pope: Don’t do this at home... my seafood paella threatens to wipe out the entire family

The survey points to a surge in online shopping as a result of Covid-19 retail restrictions and an increased emphasis being placed social distancing and avoiding large crowds.

More than 30 per cent of people have never changed their online passwords, survey finds

The Oasis nightclub was a popular destination for people at one time.

Oasis nightclub, Corrib Great Southern Hotel and Connacht Laundry to vanish from sight

A lone passenger and a DAA staff member at Dublin Airport. Photograph: Colin Keegan/Collins Dublin

Can I go on holiday? Can people come home for Christmas? Will I be able to go on summer holidays?

Photographs: Nick Bradshaw

Most face coverings aren’t as effective as they should be. We put nine of them to the test

Cooking with Conor Pope: "Gordon Ramsay never had to wrestle with lobster ravioli and a toddler at the same time"

Cooking with Conor Pope: the former Celebrity MasterChef finalist tackles lobster ravioli, from scratch

Journalist Robert Fisk in Sydney, Australia in March 2006. Photograph: Mick Tsikas/EPA

President Higgins says 74-year-old was one of the ‘finest commentators’ on the Middle East

Supermarkets are happy to spend a lot of money working out the best ways to get us to spend ours. Photograph: iStock

Supermarkets bombard customers with all manner of psychological devices and tricks

Robert Fisk joined the London Independent in 1989 and continued to work for that publication until his death.

Highly regarded, controversial foreign correspondent had long relationship with Ireland

The HSE on Sunday cautioned against complacency in the ongoing struggle to contain the spread of coronavirus. File photograph: The Irish Times

Decline in recent cases down to impact of restraints, says health expert Dr Cillian De Gascun

They’re almost the only shops we can still go to. But which is best? Conor Pope goes shopping

Shoppers at the Aldi store in Blackrock, Co Dublin. File Photograph: Nick Bradshaw

Donohoe says level playing field needed in relation to defining non-essential items

  Katherine Staunton of Nimble Fingers top shop in Stillorgan, Dublin. ‘In December we do 25 per cent of our annual turnover and November wouldn’t be far behind. We simply can’t make that up,’ she says. Photograph: Nick Bradshaw

Toy shop owners fear loss of vital sales if parents turn to online retailers in run-up to Christmas

Minister of State Damien English faces criticism for ban on clothes for sale in supermarkets.  File photograph Nick Bradshaw/The Irish Times

Supermarkets no longer able to sell clothes, toys and homeware under level 5 lockdown

A spokeswoman for Tesco said it was adhering to Government guidelines and had closed its  F&F clothing, home entertainment and toys units across the country.  File photograph: Nick Ansell/PA Wire

Majority of Tesco stores were visited by gardaí at weekend

Airlines owe Irish consumers at least €25 million as a result of Covid-19-related flight cancellations. Photograph: iStock

Pricewatch: Readers charged for flight changes and refused refunds despite rules

 Tom Monaghan (95) of Monaghans Cashmere, South Anne Street, Dublin: “I am an emotional person by any standards and I just couldn’t bear the thought of being there today when the shutters came down again,” he said. “It was hard enough the first time.” Photograph: Alan Betson

‘I am an emotional person ... I couldn’t bear thought of being there when shutters came down again’

Irish retailers are facing a tough Christmas with new Covid-19 restrictions closing non-essential outlets

From beauty and books to toys and tech, there’s a huge selection of homegrown companies

The most popular destination to and from the State’s main airports was London-Heathrow with over 2.5 million (2,505,600) passengers travelling on this route last year. Photograph: iStock

Last year 10.8 million overseas trips were made by non-residents to the State

Eoin Wright of Foundation Hair,  Dublin: ‘Once the 5km travel limit came in people started cancelling as they felt they couldn’t travel into us from outside the city.’ Photograph: Nick Bradshaw/The Irish Times

‘We have gone through closing and the reopening already,’ says optimistic Dublin stylist

Getting a refund for returned goods was far from straightforward for three readers. Photograph: iStock

Readers’ queries: What are my rights when bringing back unwanted or faulty goods?

When the reader wrote to Pricewatch he said he was at his ‘wits end’. Photograph: iStock

Pricewatch: Reader threatened by debt collectors for bill he was not aware of

From left, Niamh and Sorcha O’Rourke from Dublin dining in one of the greenhouses at Acapulco, on South Great George’s Street, Dublin. Photograph: Tom Honan

Acapulco restaurant offers a warm socially distanced outdoor dining experience

Reader has been a member for 22 years and changed her policy before her renewal due last August. Photograph: iStock

Pricewatch: Reader left with bill of between €1,000 and €2,000 due to ‘miscommunication’

Chief executive of the Irish Travel Agents Association Pat Dawson said Ryanair was refusing to pay money back to travel agents

Airlines still owe €25 million to Irish consumers in flight cancellations

Dr Laura Lenihan says she doesn’t  mind that there are no tax cuts aimed at people in her  position.

Galway-based GP wonders if spending set aside for intensive care beds is sufficient

In order to ensure the salary of full-time worker on minimum wage will remain outside the top rate of USC, the ceiling of the second USC rate band will be increased. Photograph: iStock

Wine-loving electric vehicle motorists working from home should be left quietly pleased

Sitting on Santa’s knee  will be out this year for so many obvious reasons. Photograph: iStock

Pricewatch: It’s not Halloween yet, but to prevent a festive fright, best be prepared

Optician Julie Neylon, who set up an online gift shop she called Wild Atlantic Living

In an already chaotic year, these hardy souls started new businesses amid a pandemic

Sanitising self-check in kiosks at Dublin Airport. Photograph: Dara Mac Dónaill

EU-wide rules to replace green list would open up incoming and outgoing travel

The number of people waiting for hospital care continues to climb significantly as a result of delays caused by the Covid-19 pandemic. Photograph: iStock

Pandemic forced cancellation of all non-urgent hospital work in spring

People who wear face visors instead of masks to protect themselves from Covid-19 may be putting themselves at greater risk from the illness with older people particularly vulnerable, one of the State’s leading virologists has warned. Photograph: Chesnot/Getty Images)

People who wear face visors instead of masks may be at greater risk from Covid-19

An empty check-in area at Terminal 1 in Dublin Airport. The rise in Covid across Europe now means no countries qualifiy for Ireland’s green list. Photograph: Alan Betson

Rising Covid rates across Europe push all countries beyond Ireland’s restrictions threshold

Ashford Castle

Because of Level 3 lockdown, the location of the hotel has become very important

The Westbury Hotel in Dublin, name best hotel in Ireland at the Condé Nast Traveller Reader Choice Awards 2020. Photograph: Dara Mac Dónaill

Annual Readers’ Choice represents ‘inspiration for all the adventures we can’t wait to have’

 Queues  outside Smyths store in Carrickmines, Co Dublin. Photograph: Dara Mac Dónaill

Threats of another lockdown sends people scrambling to get early Christmas presents

A shop on Dublin’s Henry street closing down due to liquidation in September. Photograph: Alan Betson/ The Irish Times

But retailers express relief at decision not to move to Level 5 measures

Were our couple to drop everything and race to Cong, Co Mayo, right now they could have themselves an overnight stay in one of the best hotels in the world – Ashford Castle. File photograph: Getty

Those with a keen eye on price will save hundreds of euro on meals and trips away

From left, Benny McCabe, Kevin Crian and Ronan Wilmot  hold a protest every Tuesday against racism across Dublin since the murder of George Floyd. Photograph: Enda O’Dowd

‘In a way, when you are a grandfather you are deemed by society to be irrelevant’

 Minister for Education Norma Foley has said some 6,500 students were affected by the errors. Photograph: PA

CAO to determine which students are entitled to offer of a different third level course

Gardaí said Covid-19 legislation had not provided it ‘with any additional powers to search a person or enter a private dwelling’.

Council for Civil Liberties also concerned at policy allowing gardaí to seize UCC ID cards

The garden at the five-star Merrion Hotel, Dublin. There are some 1,750 five-star rooms in Dublin and all the 5-star hotels including the Merrion, the Shelbourne and the Marker remain open. Photograph: Dara Mac Dónaill

Survey shows B&B in a five-star hotel now available for less than €200 for two people

Minister for Finance Paschal Donohoe said economic conditions this year were ‘exceptionally difficult’. Photograph: Gareth Chaney/Collins

Export sector still strong but Department of Finance predicts slower growth

Gardaí were called to a site close to the river Corrib at the Engineering Building on the NUI Galway campus

Large gatherings of students in city centre and at parties condemned as ‘insanity’

The average cost of renting a home was put at €1,226 at the end of June compare to €1,233 at the end of March. Photograph: iStock

Year-on-year growth rate nationwide at lowest level since 2012, RTB figures show

An image from Twitter showing large numbers of students gathering in Galway on Monday night.  Photograph: Cllr Eddie Hoare via Twitter account

Up to 1,000 young people gathered close to Spanish Arch as university term started

Dr Kevin Nolan from UCD using Schlieren imaging to illustrate the effectiveness of masks and how Covid-19 particles can move in the air. Photograph: Enda O’Dowd

Importance of wearing masks demonstrated by experiments

Covid-19 travel restrictions and a  reduction in international flights meant Irish residents have been unable to send or receive mail from Australia and New Zealand in recent months. Photograph: Bryan O’Brien/The Irish Times

Letters and parcels services will resume from September 29th and will include Singapore

The boat with its engine which was stolen. Photograph: Ray Ryan

Thieves take equipment from Lough Corrib vessel ‘with surgical precision’

Groups representing Irish and EU aviation and tourism – including Ryanair and Aer Lingus – have called for the European Commission president Ursula von der Leyen to introduce an EU-wide testing protocol to avoid quarantines and reopen borders. Photograph: Tobias Schwarz / AFP

As countries enter and leave the travel green list and airlines call for less restrictions, some passengers are still awaiting fli(...)

The reader said she had been getting the run around for months over an apartment booking in Spain. Photograph: iStock

Pricewatch readers’ queries: €3,800 refund on its way after months of stonewalling

People eating outside the Green Land Cafe in Fairview, Dublin. Photograph: Tom Honan

Outdoor bookings and demand for takeaways increase as new restrictions bite

The Irish Hairdressers Federation says the Covid-related closures between March and June have shown the important role of local hairdressers in Irish society. Photograph: Getty Images

Irish Hairdressers Federation also calling for subsidies to school trainees in ‘fragile sector’

A quick glance might have left shoppers with the distinct impression that the labels were clear signs of good news. Photograph: iStock

Pricewatch: Could the Government have chosen a better way to spend the €440m?

‘This might be the most traditional Christmas than we have seen for many years.’

Forget large groups, this winter is all about early planning and intimate gatherings

Temple Bar area on Friday night.   Photograph: Nick Bradshaw/The Irish Times

Many businesses could see a raft of closures in the weeks before Christmas

Garda checkpoints will also be established throughout the county with personnel from surrounding counties focussing on patrols of destination public amenities and open spaces. Photograph: Gareth Chaney/Collins

Operation Fanacht will see high visibility of gardaí on foot, in cars and on bikes

Artist’s Kevin Bohan and Marianne O’Dwyer opened their Beatles’ inspired exhibition at the Aston Place venue on Friday. Photograph: Nick Bradshaw/The Irish Times

‘There’s not a whole lot going on is there?’

Foley’s on the Mall in Lismore, Co Waterford. Caitlin and Eugene Lyons bought their pub seven years ago and ‘poured [their] hearts and souls into it’.

Covid-19 has sounded the death knell for hostelries all around the country creating a buyer’s market for those prepared to invest

Traditional handweaving at Studio Donegal

Pricewatch: Last week we listed homegrown websites, but there’s always room for more

The precise details of the EU traffic-light system will be agreed  at an EU Council of Ministers meeting on October 15th. Photograph: Getty Images

Conor Pope: We are likely to have the ‘green list’ for another month, before it is replaced by an EU-wide traffic-light system

Publicans in Dublin have reacted angrily to the news they will have to further delay reopening their drink-only establishments. File photograph: Alan Betson/The Irish Times

Licensed Vintners Association says pubs are paying the price for Government shortfalls

Passenger numbers at Dublin Airport have been hugely reduced as a result of the pandemic. Photograph: Collins

Current approach to restrictions will be replaced by EU-wide traffic light system

Shopping online doesn’t mean you can’t shop local. Photograph: iStock

Pricewatch asked for your favourite sites for shopping local – the response was massive

Operators will have to keep customers informed of any roaming charges they could incur if and when they use mobile devices in the UK post-Brexit. Photograph: iStock

Irish phone operators legally allowed to introduce charges from December 31st

Some 31 per cent of children play online games with people they don’t know in real life.

CyberSafeIreland studied pre-teenage use of smart devices and social media

Chief executive of the FSAI Dr Pamela Byrne: essential for adequate pest control systems and robust food hygiene practices to be put in place

Food Safety Authority of Ireland makes only two enforcement orders in August

Constance Cassidy: rules “a knee-jerk reaction more for public-relations benefits than for the public’s safety health and welfare”. Photograph: James Connolly

Regulations requiring details of food consumed ‘ill-judged’, says Constance Cassidy

Managing director of Tour America  Mary McKenna had a profitable business until March which employed more than 50 people. Photograph: Alan Betson/The Irish Times

Covid-19: Revenue hit for over 300 travel agents and tour operators since early March

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