Richard Barron, managing director of Pamela Scott, outside the store in Frascati Shopping Centre in Blackrock, Co Dublin, said the Irish retail model has been ‘broken’ by Covid-19.  Photograph: Dara Mac Dónaill

Screens, queue management and isolation rooms planned by stores for Monday reopening

ITAA said consumers should “adhere to the current travel guidelines from the Department, which state that non-essential travel should be avoided until further notice”. File photograph: Natascha Libbert/Bloomberg

Tourists must follow government advice on travel, not airline offers, says industry body

A waiter serves visitors in a roof-top cafe of a hotel in central Athens, on the first day of the opening of hotels in Greece. Photograph: Milos Bicanski/Getty Images

Department of Foreign Affairs advisory against travel except to UK remains in place

(L-R) Aria (1), Isla (5), and Eddie (7) O’Connell from Phibsborough are among the first arrivals at Dublin Zoo which has reopened to limited numbers. Photograph: Alan Betson / The Irish Times

Covid-19 restrictions see prebooked visitor numbers limited to 1,000 a day and one-way system deployed

Conor Pope in Dublin Airport, where passengers are down to under 300 a day. Photograph: Enda O’Dowd/The Irish Times.

Pricewatch: Meal kits and takeaway pints have become the new camping holiday

A fallow deer in the park. Photograph: Tom Honan/The Irish Times

Conor Pope discovers why the birds seem to be singing louder during the pandemic

A guide on how the explore the wonders close to you as the Covid-19 restrictions relax

A salmon showing early signs of the disease in 2019. Photograph:  Inland Fisheries Ireland

Fish with infection should not be taken from the water, authorities warn

Charities continue to come up with new ways of raising money in a locked-down world but few can have been as novel as the wheeze from the charitable skinny dippers of Ireland who will make a bid for Guinness World Record glory this weekend.

Strip and Dip skinny dip and Cycling Ireland take events online in bid to raise funds

 Mikey Gerbola with his wife, Tara, family and cast at their winter base on the Gerbola family farm near Kells, Co Meath. Photograph: Nick Bradshaw

Several lifetimes’ work at threat as Circus Gerbola faces insurance hikes and reduced capacity

People enjoy a sunny day on the beach in Tuscany’s Castiglione della Pescaia in Italy. The country’s international borders are due to open to tourists  on June 3rd. Photograph: Jennifer Lorenzini/LaPresse via AP

Country-by-country guide to Spain, Portugal, Italy and other hot spots as they begin to reopen

Hair salons: Face coverings for staff and clients will be mandatory, while customers would be seen by appointment only. Photograph: iStock

Federation calls for earlier reopening with strict health restrictions in place

The first EY Future Consumer Index  places consumers in four categories: “cut deep”, “stay calm, carry on” ,“save and stockpile” and “hibernate and spend”. Photograph: Getty Images

The EY Future Consumer Index points to an increase in ‘buying local’, and more time reflecting on purchases before people go shopp(...)

Not as many people have been buying bread as you might expect.

Bread and male grooming products among things consumers decided they can do without

Ana Axinte selling plants from her stall at the Airfield Farmers’ Market. Photograph: Dara Mac Dónaill/The Irish Times

Social distancing meant long queues at Airfield Estate but most were just happy to be out

An Garda Síochána thanked the 124,929 drivers who were found to be compliant and drove within the speed limits.

One car detecting going more than 200km/h on Dublin’s 100km/h limit M50

Bargain Town on Naas Road, Dublin

‘Things have drifted, we let them slide,’ managing director says of breach

Margaret Robinson ‘was so wonderfully loud and so colourful’. Photograph: Joanna Hughes

Lives Lost to Covid-19: ‘Marge’ travelled the world and enjoyed life to the full

 Shiobhan Weston from Sandycove and Linda Harnden from Deansgrange swimming near the Forty Foot after the bathing area reopened on the first day of restrictions being eased. Photograph: Alan Betson

Gardaí called to popular Dublin bathing areas as groups descended in the sunshine

Former Avoca managing director Tara O’Neill. Photograph: Alan Betson

Shane Flynn, managing director of Aramark in Ireland, to take lead position at Avoca

Socially distanced queues into B&Q in Liffey Valley Shopping Centre, Dublin. Photograph: Colin Keegan/Collins

Customers ‘understanding and co-operative’ as long queues form outside some outlets

DIY stores opened their doors for the first time in seven weeks as part of the initial phase of the lockdown exit. File photograph: Getty Images

Customers get glimpse of what retail in the future may be like as they focus on getting in, getting out and getting home

Staff at Woodies in Carrickmines demonstrate some of the measures being prepared for the shop’s reopening on Monday. Photograph: Laura Hutton

As certain categories of shop reopen on Monday, retailers focus on safety measures

 Grafton Street in Dublin’s city centre.Photograph: Dara Mac Dónaill

What can we expect? Limits on time spent in shops, staggered queues and plexiglass at tills

A deserted Dublin Airport. Photograph: Enda O’Dowd

In eerily silent terminals, the emptiness is wearing the remaining staff down

Maire Walsh, age 94 Years with her son Padraig and grand daughters Anna and Eva Walsh thanking Intern Nurse Sophie Lynch for her care after winning her battle against Covid-19 and being discharged after 43 days at St Michael’s Hospital in Dun Laoghaire, Dublin. Photograph: Alan Betson/ The Irish Times

Maire Walsh leaves St Michael’s Hospital in Dun Laoghaire after a 43-day fight

A letter will be sent to all EU states to “ensure respect of passenger rights”, and to outline suggestions to make vouchers more attractive if airlines want more passengers to accept them instead of refunds. Photograph: Getty Images

Commission threatens to move against states for not implementing law if they fail to enforce passenger rights

A sign tells commuters that they need to wear a face covering, or mask, and observe social distancing as a precautionary measure against Covid-19, at Westminster underground station in central London. Photograph: Daniel Leal-Olivas/ AFP via Getty Images

A look at travellers’ rights, requirements for travel to restart and refunds for cancelled trips

The strategy will outline a three-step approach to reopen EU borders for tourists. File photograph: Getty

European Commission to publish paper ensuring states restart leisure-travel sectors

Dublin Airport during the Covid-19 pandemic. Photograph: Stephen Collins/Collins

Coronavirus: EU body sees record spike in complaints and queries as flights grounded

One reader booked a camping holiday at Union Lido near Venice with Allcamps.

Pricewatch: Readers get harsh response from Dutch-based camping operator

Anyone who took out travel insurance after the middle of March is almost certainly not going to be covered for any coronavirus-related cancellations.

One reader finds himself in a bind having taken out insurance before the Covid-19 crisis

Gerard Mulvaney appreciated the simple things in life, he valued hard work, loved listening to the radio and was fond of a cup of tea.

Lives lost to Covid-19: Gerard was devoted to his family, loved football, news and a pint of stout

Carmel Hickey: ‘She was a proper mam. She was our mam.’

Lives lost to Covid-19: Carmel was ‘such a tough old lady’

Brittany Ferries: customers are concerned about being offered vouchers instead of refunds for cancelled sailings from Ringaskiddy, in Cork

Company denies policy amounts to ‘pay balance or lose deposit’ for cancelled crossings

Google searches for tips on how to cut hair at home  have  spiked during the coronavirus lockdown and there is also an eagerness to find out when golf courses and retailer Penneys might open again. File photograph: Cyril Byrne/The Irish Times.

Information regularly sought about furlough schemes, Covid-19 free areas and golf courses

Parked AerLingus aircraft at Dublin Airport. Photograph: Colin Keegan, Collins Dublin

Will you get money back for holidays cancelled because of coronavirus? Should you accept a voucher? What if companies go bust?

Photogaph: Brian Lawless/PA Wire

Test your knowledge of the virus with Conor Pope’s multiple-choice quiz

The Central Bank: If you have been given the runaround when applying for Covid-19 related relief from your bank, this is the place to go for help. Photograph: Hufton & Crow

If you have issues with retailers or providers, there are organisations that can help

The Irish Travel Agents Association (ITAA) said it was deeply concerned by the impact the pandemic was having on its members and their customers. Photograph: iStock

The Irish Travel Agents Association said airlines are not refunding flights to members

Pink flamingos stand silently  in their enclosure at a closed Dublin Zoo. Photograph: Bryan O’Brien

Six weeks ago the zoo closed its doors to all but a core team of socially distancing zookeepers working in strictly controlled gro(...)

Cocooned 90-year-old Kathleen Lynch from Blackrock, Co Louth leading a socially distanced danceathon. Photograph: Alan Betson

Kathleen Lynch, who is 90 today, has raised money for Age Action and Irish Red Cross

People queue outside a Lidl store in Dublin. Photograph: Gareth Chaney/Collins

Figures show grocery spend on March 12th outweighed busiest Christmas shopping day

Going nowhere: the entrance to an almost deserted terminal 2 at Dublin Airport. Photograph: Nick Bradshaw

Vouchers ‘possible’ and ‘acceptable’, Minister says in 12-country request for temporary change

Following new safety checks, a further 21 models were added to the list of machines at risk. Photograph: iStock

This is the third time that Whirlpool has had to recall models in the last few months

Many food businesses have launched delivery services

Order from kitchens and farms, as well as book and toy shops across the country

Harry McKeaveney from The Hatfield House bar, Belfast, wearing PPE as he delivers pints of Guinness. Photograph: Paul Faith/Getty/AFP

How effective are face masks? Can I still buy any? Conor Pope has all the answers. . .

Ryanair says it is  processing 10,000 times the usual volume of refund requests. Photograph: Chris J Ratcliffe/Getty

Customers offered vouchers for cancelled flights told they can get money back after a year

YouTuber Dan Holdsworth with his parcel, which was delivered to a Cork lay-by. Photograph: Youtube/TravelTrollsTV

English couple have been stranded since 2km travel restrictions were enforced in March

Joaquin Figueroa and Ara Lopez, on Grafton Street. Photograph: Dara Mac Dónaill

Dublin shoppers and strollers more confused than comforted by Covid-19 shuttering

A spokesman said that if an event is cancelled, “ticket purchasers don’t need to do anything. Ticketmaster will be in touch”.

Ticketmaster says it will contact ticket-holders and ‘tickets will remain valid’

‘More of our customers have been baking from scratch and yeast sales are through the roof,’ says Avoca MD Tara O’Neill of the company’s dramatic surge in sales of baking products. Photograph: Alan Betson

The multimillion euro retail chain has had to reinvent itself since the Covid-19 lockdown

“What they are saying is that they are going to pull back on the amounts they are willing to lend and asking borrowers to come up with more money,” said Karl Deeter of Irish Mortgage Brokers.  Photograph: iStock

Central Bank deputy governor says there is a huge level of ‘uncertainty’ in market

Planes lined up at Dublin Airport due to the coronavirus Covid-19 pandemic. Photograph: Alan Betson / The Irish Times

Aviation regulator now receiving close to 200 queries and complaints a day

There have been reports of people  washing their groceries before storing them or leaving products in quarantine for  72 hours. Photographer: Dara Mac Dónaill

People do not need to wash or disinfect groceries, advises food safety watchdog

Leaving passengers with nowhere to go?: Ryanair and Aer Lingus say they are fully compliant with EU refund rules for cancelled flights. Photograph: Nick Bradshaw

Irish airlines' decision to offer vouchers for cancelled flights may get Minister’s backing

 Ryanair passenger aircraft on a runway at Stansted Airport  in Essex, UK. Ryanair passengers claim the airline has changed its refund policy again. Photograph: Chris J Ratcliffe/Getty Images

Airline writes to people already promised money back offering vouchers

Ryanair aircraft parked on the apron at Dublin Airport earlier this month. More than 90 per cent of the airline’s fleet is currently grounded across Europe. Photograph: Crispin Rodwell

How will a global industry worth trillions recover and what will it look like?

Susan Walsh recently visited an Aldi shop in Galway with her young daughter but was ‘refused entry’ by a security man. Photograph: Joe O’Shaughnessy

Stores claim no policy barring small family units from shopping together

The VHI, Laya Healthcare and Irish Life Health have all confirmed that policy holders will be getting refunds in the weeks ahead as a result of the Government’s effective takeover of the State’s private hospitals. File photograph: Getty Images

Conor Pope has all the answers on how the coronavirus outbreak has impacted policies

Grocery sales in Ireland reached €2.8 billion in the past 12 weeks – topping last year by €250 million. Photograph: Alan Betson

Tesco reported that sales of flour increased by 300 per cent over the course of last month

Chief medical officer Dr Tony Holohan, his deputy   Dr Ronan Glynn (right) and chief clinical officer  Dr Colm Henry (second left) and Dr Cillian De Gascun (left) at a Covid-19 press conference at the Department of Health. Photograph: Colin Keegan, Collins Dublin

Q&A: What are the numbers? How are restrictions enforced? How does the virus spread?

The World Health Organisation said there is  experimental evidence from both animal and human studies that the BCG vaccine has non-specific effects on the immune system. Photograph: iStock

WHO says ‘ecological research’ on BCG and coronavirus ‘prone to significant bias’

A stellar cast of Irish rugby players have lined out to make sure the midwives of the National Maternity Hospital (NMH) and healthcare workers across the State know the country is standing shoulder to shoulder with them . Photograph: Dan Sheridan/Inpho

Tommy Bowe, Rory Best and others send messages of support to staff at National Maternity Hospital

An N95 protective mask sits on the dashboard of an ambulance in Teaneck, New Jersey. Photograph: Angus Mordant/Bloomberg

Masks not worn correctly could increase risk of virus transmission, TCD expert says

With large numbers of staff working from home, there may be additional vulnerabilities. Photograph: Getty Images

Main threats to organisations during the pandemic stem from phishing

South Korean president Moon Jae-in is pictured  in Seoul, South Korea on Saturday. Photograph: Yonhap/EPA.

President Moon Jae-in joins list of politicians and businesspeople contacted by vocalist

The Government has taken  over the facilities of 19 private hospitals. That has left many of those who are paying thousands of euro each year in private health insurance wondering what they are paying for

Consumers may be due money back for services they are still paying for but can’t access

Ryanair: the airline says security restrictions prevent it from processing cash refunds. Photograph: Crispin Rodwell

Customers who want money back can ‘join cash-refund queue’ until crisis has passed

It is important that people – or those close to them – check what kind of phone package they are on to ensure they don’t experience a sharp increase in charges. Photograph: Getty Images

Dublin man saw monthly charge increase by 400 per cent between February and March

Tesco said it was continuing to experience high demand for its home delivery service and was at full capacity for the next three weeks. Photograph: Alan Betson / The Irish Times

Aldi to give frontline staff priority access to supermarkets

Esther Waters with her mother, Esther Duggan, who has moved into her daughter’s home. Photograph: Nick Bradshaw

‘She even gate-crashed Mass. I saw her in the empty church on the live feed’

Many airlines have been accused by passengers and travel agents of withholding refunds. Photograph: Getty

Shane Ross seeks measures to help alleviate pressure on airlines and travel companies

Shoppers observe social distancing while queuing outside Dunne Stores in Clonakilty, Co Cork. Photograph: Andy Gibson

Pricewatch: Retail has undergone a swift and bleak transformation under crisis guidelines

A deserted Grafton Street on the first Friday night of lockdown. Photograph: Bryan O’Brien/The Irish Times.

City normally teeming with people on Friday night - but not now, and who knows when again

A woman carries shopping bags in Dublin city centre as the Covid-19 pandemic takes hold. Photograph: Aidan Crawley/EPA.

Conor Pope on how to keep yourself safe while shopping and minimise contact with coronavirus

 A lone passenger walks past closed airline check-in counters. Photograph:   Rungroj Yongrit/EPA

Irish travel experts fear summer will have passed before many flights are back in the air

It appears as though people simply aren’t in the humour for pratical jokes this April. Photograph: iStock

Fall in jokes and jibes surfacing, with a few exceptions, during coronavirus pandemic

The indication comes as a result of the Government’s decision to bring all private hospitals under public control during the pandemic. Photograph: Bryan O’Brien

Health insurer yet to say how much premiums will be impacted by coronavirus crisis

A phishing email from someone posing as the head of the World Health Organisation and asking recipients to donate money to a coronavirus fund. Photograph: Yui Mok/PA Wire

Criminals seeking to exploit the situation by tailoring scams to the unfolding crisis

Many pharmacies have also been delivering to vulnerable customers since the scale of the crisis became clear in recent weeks. File photograph: Getty

McCauley Pharmacy chain launches smartphone app service to help existing customers

Customers stand in social distancing squares  a supermarke in Nairobi, Kenya. Photograph: Simon Maina/AFP/via Getty

Environmental health experts describe supermarkets as ‘high-risk sites of infection’

Why is Aer Lingus continuing flights to the US when we are advised against non-essential travel and currently denied entry into the US anyway? Photograph: iStock

Pricewatch: Hundreds of people could lose thousands of euro as their travel plans lie in tatters

Staff prepare to bottle hand sanitiser at Listoke Distillery and Gin School in Tenure Business Park in Co Louth.  The gin stills of the Listoke Distillery have been repurposed in the fight against the coronavirus. Photograph: Paul Faith/AFP

Companies around the country have announced initiatives amid coronavirus crisis

There are 60 flights due to arrive in the airport on Saturday while 63 flights are listed to depart. Photograph: Kate Geraghty/The Irish Times

Almost 30 airlines suspend all flights to and from airport for weeks and months ahead

Aer Lingus offers passengers alternate bookings and vouchers. Details of passenger rights to refunds are only available by following a link to a complex page of terms and conditions. Photograph: Cyril Byrne

Airline denies claims while flying near-empty planes to US despite restrictions on arrivals

‘There is no scientific evidence that exposure to coronavirus alters your existing risk of infection.’ Photograph: iStock

Doctors, professors and consumer experts respond to your queries about Covid-19

Blackrock Clinic: Insurers say they need exact details of the deal reached between the Government and private hospitals before deciding how to respond. Photograph: Cyril Byrne

Industry urged to pause health premium payments during response to coronavirus

Grafton Street practically deserted on Wednesday due to Covid-19 restrictions. Photograph: Bryan O’Brien

A Luas set off for Cabra with just three passengers, two of them in surgical masks

Long-standing rules make it clear that when flights are cancelled, passengers must be offered the choice of a refund, a re-routing at the earliest opportunity or re-routing at a later date. Photograph: Andrew Harrer/ Bloomberg

Which? calls for Covid-19 not be used as excuse to undermine consumer protections

The Competition and Consumer Protection Commission (CCPC) issued a warning to consumers in relation to a website called Image: iStock

Websites being monitored ‘to check compliance with consumer protection law’

“The increase in the number of properties advertised for rent so far in March is likely to be related to the collapse in tourism and thus the fall in demand for short-term rentals,” economist Ronan Lyons said. Photograph: John MACDOUGALL/AFP/Getty Images

Hosts turn to long-term rentals, self-isolation units as bookings cancelled en masse

Senior Counsel Constance Cassidy said publicans who had opened in recent days may have already put their licences at terminal risk. Photograph: iStock

Minister said pubs staying open would be shut down under new emergency powers

Emirates has announced it will suspend most passenger flights by March 25th. Photograph: Karim Sahib/AFP via Getty

Dublin to Dubai flight at risk as airline becomes latest to scale back operations

FRESH FRESIAS FOR MUM: Ellen Creed, of Dublin, with a bunch of flowers that was left outside her door, due to coronavirus "cocooning" of older persons, on Mother's Day. Photograph: Bryan O'Brien

‘I need nothing but a virtual hug and to survive. That would be the best present ever’

Michael Larkin running the ‘balcony bingo’ for residents of Canon Mooney Gardens complex in Ringsend, Co Dublin. Photograph: Alan Betson

Compere Michael Larkin delighted idea has caught on and is ‘helping to connect people’

A dramatic increase in sales of over-the-counter medications such as paracetamol and ibrupofen as people became spooked by the coronavirus outbreak has eased and supplies remain solid, pharmacists and producers have said. File photograph: Simon Dawson/Bloomberg.

‘People were definitely spooked a bit and every time there was a bit of bad news we saw a spike’

Michael Fetherston, the owner of the five-star The K Club estate in Straffan, Co Kildare, said that his hotel, which closed earlier this week along with hundreds of other hotels around the country, could be used in whatever manner the Government or the HSE believed was most appropriate at no cost to the State. File photograph: Alan Betson, Irish Times

Citywest Hotel to be converted to field hospital by HSE in battle against coronavirus

More articles