THE DUBLIN Airport Authority (DAA) has denied claims by Ryanair that a “security failure” last Saturday caused more than 50 of the airline’s passengers to miss early morning flights.
Ryanair said the failure of the DAA to efficiently operate the Dublin airport’s security area left passengers queuing for more than 30 minutes last Saturday.
“This is the second major Dublin Airport security failure so far this summer after long queues on 26th May resulted in more than 100 passengers missing their flights,” Ryanair said yesterday.
A spokeswoman for the DAA said there was no security failure at the airport and that no passengers, travelling with Ryanair or any other operator, had complained to the DAA of missing their flight.
“This is completely and utterly untrue. Security queues can get a little long on occasion, and people may be queuing for up to 15 minutes, but mostly not more than that.”
There had not been any particularly lengthy queues on Saturday morning she said.
However, she said passengers, using on-line check-in facilities were not giving themselves enough time to catch their flights.
“We say passengers should be at the airport 60 to 90 minutes before their flights,” she said.
