Vodafone customer at ‘wits end’ with broadband and landline service

Pricewatch: Reader in ‘sheer desperation’ attempting to switch provider from Sky

Last August reader decided to switch his broadband and landline away from Sky and he settled on a Siro package from Vodafone. Photograph: iStock

Last August reader decided to switch his broadband and landline away from Sky and he settled on a Siro package from Vodafone. Photograph: iStock

It is not often we are rendered speechless by a reader’s story but that of a reader called Ronan is just so incredible that it almost beggars belief. He started his mail by saying he was contacting us “out of sheer desperation” and by the time we finished reading it we were almost in the same state of desperation ourselves.

Last August Ronan decided to switch his broadband and landline away from Sky and after some research he settled on a Siro package from Vodafone. It was for 500mb broadband and landline. He made the switch through Bonkers.ie.

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