‘They went above and beyond’: Celebrating good customer service by Irish businesses

Pricewatch: A break from giving out to acknowledge the businesses who are sound

It is worth acknowledging that amidst all the horror stories there are  businesses who do the right thing. Photograph: iStock

It is worth acknowledging that amidst all the horror stories there are businesses who do the right thing. Photograph: iStock

As keen readers will know, we spend much of our time on this page giving out. If we are not moaning about high prices we are complaining about terrible customer service. And we make no apologies for that.

But every now and then it is worth acknowledging that amidst all the horror stories and the let downs there are many thousands of businesses and people who do the right thing and look after their customers. often when it doesn’t benefit them at all. They just do the right thing because they are sound.

The Irish Times
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