A Bank of Ireland spokesman for the bank said as many as 15 per cent of all transactions both in-store and at ATMs had failed over recent hoursFile photograph : Matt Kavanagh/The Irish Times

Bank says it is investigating cause of debit card problems

Pricewatch reader bought headphones on board a flight and was told to contact the company online for a receipt. Photograph: Chris Ratcliffe/Bloomberg

The airline does not issue paper receipts for in-flight purchases, as part of its environmental policy

Pricewatch readers have had difficulties with Sky’s ‘free TV’ offer. Photograph: David Jones/PA Wire

Our reader was promised a television would be sent to her when she signed up, only to be told time had elapsed when she tried to c(...)

Durrow Scarecrow Festival runs from July 29th to August 6th.

Pricewatch: Make the most of the season without spending a fortune

“The christening gave us – her parents and her sisters – an excuse for a day out, a reason to dress up and celebrate her arrival.” Photograph: E+/Getty

Conor Pope: We’re hardly religious, but the christening ceremony was built on love, hope and happiness

Tourists from Ireland were found to be the most likely to leave one and two-star reviews of hotels abroad. Photograph: iStock Photos

Report finds Irish holidaymakers most likely to leave one-star hotel reviews

Siofra Coffey and her daughter, Riona Pagan (10). After a break from all medicines, Riona will undergo six rounds of chemotherapy which will be done at home.

Siofra Coffey’s husband died of a brain tumour less than three years ago

Ryanair made the ‘booze ban’ call after a group of Irish-based holidaymakers forced an Ibiza-bound  flight from Dublin to divert to Paris on Saturday morning. Photograph: Tony Gentile/ Reuters

Airline called for stricter rules after disturbance grounds Dublin-Ibiza flight

One innovation "saves up to 15 minutes. It might not seem like much, but even a few minutes can be crucial for airlines, who might face delays of up to 25 minutes if they miss their time slot for take off". Photograph: Getty Images

A new aviation study identifies ways to to cut travel time and make airports less stressful

Popcorn has been linked to ailments including cancer, heart disease and bronchiolitis.

Pricewatch: Random queries about consumer matters answered

After numerous efforts, a Vodafone customer got “a semi-literate and undated letter” – apparently it had seven typos and addressed her as a man. Photograph: Justin Tallis/AFP/Getty

Pricewatch: At the end of your tether? Consumer queries answered by Conor Pope

Cigarette butts: make up for more than 56 per cent of Irish litter. Photograph: Regis Duvignau/Reuters

Discarded cigarette butts make up more than 56% of litter on the streets, says report

The vast majority of  landlords comply with  legislation, says the Irish Property Owners’ Association. Photograph: Istock

Irish Property Owners’ Association says it has no issue with new proposals

Official statistics returned to the EPA suggest local authorities regulate more than 6,000 waste operations and carry out more than 25,000 inspections each year. File photograph: David Sleator

County by county performance on illegal dumping to be documented by RTÉ programme

The Irish Ferries Webpage on June 13th with an image of the “WB Yeats”. The ferry company tried to rent another vessel of comparable size through international brokers

The ‘WB Yeats’ debacle has cost Irish Ferries €6.5m, but the loss of trust could cost it a lot more

An artist’s impression of Irish Ferries’ WB Yeats. Delays in building the ferry have resulted in almost 30,000 passengers’ trips being cancelled

Customers unable to contact ferry company following cancellation of thousands of sailings

The cost of driving 20,000km in an EV is somewhere between €250 and €500 a year depending on the home electricity package used, while running a petrol car for the same distance will cost at least €2,000. Photograph: Getty Images

Base line is very low with only about 4,000 EVs in Ireland today

Irish Ferries has cancelled thousands of bookings for August for the WB Yeats, the company’s brand new luxury vessel.

Some 29,000 passengers their crossings are off due to delayed boat delivery

Alcock and Brown: The aircraft takes off for Clifden from Canada on June 14th, 1919. Photo by SPPL/Getty Images

The feats of John Alcock and Arthur Whitten Brown will be celebrated in June 2019

“With continuing robust economic and jobs growth through 2017 and in to 2018, significant pressures remain on the private rental market.” Photograph: Bryan O’Brien

Rent inflation in first quarter at 0.4%, compared with 1.1% in final quarter of 2017

Irish Ferries has cancelled thousands of bookings for August for the WB Yeats, the company’s brand new luxury vessel.

Q&A: Thousands of people’s plans disrupted after August bookings for ‘WB Yeats’ pulled

Irish Ferries has  cancelled about 6,000 bookings on the ‘WB Yeats’ in August. Photograph: Eric Luke

Up to 20,000 to see holiday plans disrupted as ‘WB Yeats’ sailings in August cancelled

Last year’s gender divide – which saw boys taking home substantially more than girls – has been reversed with the average now received by girls put at €577, up 5 per cent. Photograph: Getty Images/iStockphoto

Survey finds average child receives €558, but one in five takes home more than €800

‘By knowing their EU air passenger rights for their particular situation, the passengers will be able to liaise with airlines with a bit more confidence,” according to ECC Ireland spokeswoman Martina Nee.

Flights Rights Calculator works out your entitlements in event of disruption or lost bags

‘If you must return the hire car outside working hours or are in a mad dash to make your flight, take pictures of the car when it has been parked in the designated area.’ Photograph: iStock

The car hire game can be fraught – don’t get caught out by unscrupulous practices

A retro taste cames flooding back as we try the big brands and budget efforts

In a statement Irish Water said it was “continuing to issue cheques and engage with customers as part of the refund process”.

Pricewatch: ‘After six months I have no idea what is happening to my €199.78’

A Co Mayo butcher   said he was “blue in the face” telling his customers to bring chilled meats straight home. Photograph: iStock

Meat should spend no longer than two hours outside of refrigerator - Food Safety Authority of Ireland

Half the adults who apply online are waiting less than a week for their passport with the remainder getting their documents in under two weeks. Some people are reporting a turnaround time of two or three days. File photograph: Bryan O’Brien/The Irish Times

You can take a photograph on your phone and submit your renewal application online

 Renovated Shaw Room at the National Gallery of Ireland. The gallery was the most visited free attraction in 2017. Marie-Louise Halpenny

Fáilte Ireland announces top lists of free and fee-charging tourist sites

Rail operators call for vigilance on International Level Crossing Safety Awareness Day

An image featured in a tweet from Ryanair aimed at Leaving Cert students.

Airline rejects criticism of Twitter post aimed at both Leaving Cert and A-Level students

Aer Lingus: “We cannot accept liability for any items left on board our aircraft nor in any of our lounges.” Photograph: Paul Faith/AFP/Getty Images

A reader who left a Kindle behind was charged €37 by a third party to return it

People over 60 believe their time married with young children as the best stage of their life

FSAI hopes information will help consumers understand the amounts that are excessive

Minister Heather Humphreys said that for the last few months, she has  been developing proposals to introduce a minimum expiry date of five years on gift vouchers. Photograph: iStock

Ireland has no legislation regulating voucher expiry dates, which causes confusion - Heather Humphreys

According to new research, 33 per cent of Irish holiday makers  say their holiday spend often or always goes out of control. Photograph: iStock

Good weather pips good value, and many tourists ignore ATM and credit card charges

Motor premiums cost an average of 30% more than in 2015

Office defends turnaround time, saying online waiting time is less than a week

Marqette, in Dublin Airport, will run an honesty-based food and drink take away trial in the airport this month

Passengers can select food and drink from unmanned fridge and pay at self-service checkout

SSE Airtricity announced a price increase for gas and electricity that will see the annual cost for its customers rise by as much as €140. Photograph: iStock

Motor fuel prices are also climbing and are at their highest level in three years

Scammers use the likes of LinkedIn to find out who the chief executives and senior financial staff are in companies. Then they send bogus emails purporting to be from bosses to employees instructing them to transfer money into certain bank accounts

Pricewatch: unsolicited emails from any business asking for personal details always a lie

Runners get ready before the start of the VHI Women’s Mini Marathon. Photograph: ©INPHO/Morgan Treacy

Over 30,000 runners raise millions for charity as the sun shines on the Dublin race

 Visa has apologised after a system failure prevented card payments across the UK and Europe on Friday. It said the issue was now resolved. Photograph: PA

Firm’s payment system is back at ‘full capacity’ after IT failure led to chaos across Europe

You need the umbrella, the togs, the wind breaker and don’t forget the chips on the way home. Photograph: iStock

Delicious, daring and downright useful ideas for making the best of our summer days

People pictured queuing at a Permanent TSB ATM on St Stephen’s Green, Dublin, on Friday evening. Photograph: Tom Honan

Cards are ‘operating near normal’ after customers were left unable to pay for purchases

A man who died after his microlight aircraft crashed near Ballina, Co Mayo last month appeared to pass out in the cockpit seconds before impact, a preliminary air accident report has found. Image: iStock.

AAIU found aircraft camera footage from May 4th incident in which Michael McCarrick died

SSE Airtricity customers will face higher gas and electricity prices from July. Photograph: Getty

Company blames rises on sustained wholesale gas price hike over the past 12 months

The gates of Coolmore Stud, which have been closed to all but the most well connected among the world’s horseracing set for more than 40 years, are to open to the public for the first time this summer. File photograph: Dara Mac Dónaill/The Irish Times.

Successful stud farm to open to public this summer as part of Co Tipperary initiative

As the summer (we hope) heats up, here’s where you can get the best value for money ice-cream

Pricewatch: Expensive ice-cream is worth the taste but leaves a hole in the pocket

The woman said there were    promises made which Bank of Ireland haven’t been able to fulfil.  Photograph:    Frantzesco Kangaris/Bloomberg

Woman says she lost two properties and is gaining a reputation as an unreliable buyer

Photograph: Bryan O’Brien

Reader used Park by Text but clampers say she got the location wrong

Enjoying the sun at Bodrum, Turkey. The slump in theTurkish Lira is proving a boon for euro zone tourists. Photograph:  Chris McGrath/Getty Images

The slump in the Turkish lira is a delight for Irish tourists

Sharon Corr performs at a fertility clinic in Barcelona. Photograph: Institut Marquès

The Corrs musician plays an ‘emotional’ gig at a fertility clinic in Barcelona

While M&S’s trading is solid in the Republic, it is a different story in the UK where the chain plans to close  about 10 per cent of its network by 2022

M&S says move ‘biggest-ever price investment in the Republic’ as 200 stores to close in UK

Tesco Ireland said it remained committed to tackling the issue of food waste. File photograph: Reuters

UK retailer takes labels off fruit and veg to stop people binning edible food

Barrys tea is working to take micro-plastics out of its tea bags

Many tea brands use polypropylene to help tea bags retain shape

The cask of 32-year-old Single Pot Still Redbreast Whiskey was cracked open by makers Irish Distillers and put into 816 bottles

Redbreast 32-year-old whiskey was sold on members-only website

Pricewatch: Irish couples spend an average of €25,000 on their royal occasion

Ditch the chocolate fountain: Kristen Wiig had the right idea in ‘Bridemaids’.

Slash the invitation list, go on a booze cruise, pay less for the dress . . . but don’t skimp on the Tayto sandwiches at midnight

Red Bull Flugtag entrants at Dún Laoghaire Harbour: The Wrong Brothers Team. Photograph: Tom Honan

Red Bull Flugtag’s 43 plummeting entries linger for seconds before falling into sea

Marian Harkin: “I have been diagnosed with vocal dysphonia. But I don’t shout about it. I  can’t shout about it.”

People with disabilities face obstacles to political participation, seminar told

Sinead McCarthy told the Ray D’Arcy Show on RTÉ Radio One she was forced to choose between travelling to Liverpool for a “compassionate induction” or taking her pregnancy to full term in Ireland, despite the fact there was no chance her baby could survive outside the womb. File photograph: Getty Images

Sinead McCarthy speaks of having to carry her baby Grace to full term despite fatal foetal abnormality

Ryanair has cut the time in which passengers can check-in at no cost by half

Airline says changes introduced to give paying customers more time to select seats

The Sky customers had 90 days to activate the “claim” emails. Photograph: David Jones/PA Wire

Readers were unaware of ‘claim’ emails that needed to be activated to get televisions

AA accepts that the customer’s no-claims bonus cert should have been accepted without question. Photograph: Cyril Byrne

‘I genuinely feel that the AA are being unnecessarily difficult,’ reader complains

“Since my daughter was born in 2005 with cleft lip and palate, we would have had a very active policy, with ongoing treatments and surgeries.” Photograph: iStock

One woman who cancelled her cover over the phone found that she was still being billed

Vicki ordered a dishwasher from Littlewoods but it was badly damaged when delivered. Photograph: iStock

Vicki asked for a replacement as soon as possible but was told this was not possible

People queueing for passport control in ‘stifling’ heat at Faro Airport last weekend. File photograph: @BrendaDonohue/Twitter

Portuguese authorities face criticism after passengers forced to wait up to three hours

A family had a frustrating experience with Ryanair earlier this month.  Photograph: Eric Luke

Pricewatch: Family say they were told to buy new tickets after making complaint

Faro Airport: “It looks like passport control operators have gone on a lightning strike,” Brenda Donohue of RTÉ tweeted

Aer Lingus crew delay flight as hundreds wait to get through passport control

Voters going to the polls in the 1983 abortion referendum.  File photograph: Pat Langan/The Irish Times

Time running out for people to ensure they can take part in May 25th referendum

Things which help demonstrate a borrower’s desirability to a bank include savings and paying rent. Photograph: iStock

Buying a house has never been more difficult but there are ways to endear yourself to your bank and find your dream home

Armed gardaí seized €500,000 worth of drugs and arrested three men in a raid on an ‘illicit pill-making factory’ in Co Kildare on Sunday afternoon. File photograph: David Sleator

Three men arrested after officers break up ‘illicit pill-making factory’ in Celbridge

Members of the Together for Yes campaign in Athlone on Sunday. Photograph: Liam Kidney

Group embarks on 12-day trip to push for repeal of ‘unforgiving’ Eighth Amendment

Willow Wheelers set off on their 29th annual 100-mile cycle, from  Blackrock to Kinnegad and back again. Photograph: Tom Honan.

The current and past pupils of Willow Park and Blackrock College hope to raise €60,000

Say cheese! No, don’t: Ruby Harris Pope follows the rules for a baby’s passport photograph: No sleeping, smiling or sobbing. And definitely no drooling.

Between signing forms and taking non-smiling baby photos it’s quite the production. And that’s before you try to find a respected (...)

Patent expert Ellen ‘t Hoen questioned whether the prices pharmaceutical firms charged could ever be justified. Photograph: Getty Images

Spiralling expense of drugs means even wealthiest states struggling to pay prices

Four flavours of yoghurt have been recalled. They are the toffee;  lemon and lime; raspberry and pomegranate and strawberry flavours. Photograph: Food Safety Authority of Ireland (FSAI) website

Retailer wants Simply Better ranges returned as a precautionary measure

Minister for Housing Eoghan Murphy said the level of homelessness remained “a challenge”. Photograph: Gareth Chaney/Collins

Current reporting model needs to be reformed due to errors, Minister says

The Government has estimated the tax on sugar sweetened drinks will yield about €40 million in a full year. Photograph: Rui Vieira/PA Wire

Group says move is ‘most important’ step yet in fight against childhood obesity

The sugar tax has focused the minds of manufacturers who have been racing to market with reformulated products which will avoid the tax. Photograph: Getty Images

Tax will see price of some sugar-sweetened drinks rise 60c for a two-litre bottle

Pricewatch reckons a good consumer needs to follow 24 commandments to make sure they get the most out of life

Pricewatch’s top tips to help you become a smarter shopper and get the most out of life

Blind Tennis: ‘How you move the ball becomes much more difficult. It is a very challenging sport.’

Players from 13 countries hit Dublin this week for the Blind Tennis World Championships

Issues that led to the disappearance of money from accounts ‘have been resolved’

Error by staff member saw money vanish from customer accounts

In some instances, customers have had their Ulster Bank credit and debit cards declined when making purchases. Photograph: Alan Betson

Customers will not be out of pocket as a result of computer issue, bank promises

Irish Ferries has had to cancel about 2,300 bookings in July. Photograph: Eric Luke

Q&A: Travel plans for thousands of holidaymakers thrown into disarray

The Irish Ferries cancellations are due to delays in the delivery of the “WB Yeats”  from a  German shipyard

Sailing cancellations between July 12th and July 29th may hit up to 10,000 customers

Jayna McCloskey (9) and Max Barrett (9) at the launch of Safefood’s report, which shows that families with children spent on average €1,037 last year on highly processed food such as crisps, chocolate and sweets.

Pricewatch: Average Irish family spends a fifth of its food budget on ‘treats’

Former INM majority shareholder Sir Anthony O’Reilly and pupils from Belvedere College choir at an event held in his honour at Old Belvedere Rugby Club on Saturday. Photograph: Conor Pope

Corporate law regulator criticised media company’s governance and management

Former INM majority shareholder  Tony O’Reilly and pupils from Belvedere College choir at an event held in his honour at the Old Belvedere Rugby Club on Saturday. Photograph: Conor Pope

Former majority shareholder of INM is all smiles at an event in his honour in Dublin 4

The Irish Ferries vessel the ’Oscar Wilde’. File photograph

Company emails passengers saying delivery of new boat delayed

The launch of the MV Celine the World’s largest sea ro- ro vessel in Dublin by Taoiseach Leo Varadkar on Friday.Photograph: Cyril Byrne/The Irish Times

Hundreds attend christening of world’s largest short sea roll-on roll-off vessel

Checking in bags costs you time and money - it can easily add €70 to the price of a return flight to Spain at the height of summer.

You can breeze through the airport with these time-saving, money-saving tricks

The Bank of Ireland: dozens and dozens of the bank’s customers are complaining of the lag between transactions happening and their balances updating. Photograph: Frantzesco Kangaris/Bloomberg

Your consumer queries answered: ‘I discovered I was €455.87 overdrawn’

Young Mayo artist Hetty Lawlor was the overall winner of the Texaco Children’s Art competition with her picture  entitled ‘Grainne’. Photograph: Dara Mac Dónaill

Hetty Lawlor takes overall prize 34 years after her father Jimmy took home top prize

“All those who don’t bother packing their travel insurance are making a mistake. The mere sight of the medical bills that can be incurred as a result of an overseas illness would be enough to give you a heart attack.” File photograph: iStockPhoto

Pricewatch: Mere sight of medical bills due to overseas illness might give you a heart attack

Airbus  plans to create a “hotel-like living space” with sleeping, office and dining areas. Photograph: Airbus

Flying hasn’t really gotten any faster, so airlines are focusing on making it more comfortable

The proposed new limits – based on an analysis of data from nearly 600,000 drinkers in 19 countries – are significantly lower than the HSE’s current guidelines.

Proposed alcohol limit, based on 600,000-drinker analysis, would lower HSE advice

The research was published to promote healthy eating.

Study of family supermarket shops found €1,037 a year spent on snacks and treats

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