“Inside your modern bank nowadays is a cavernous space with nothing in it but a couple of machines, perhaps a television and a person whose job it is to wrangle the customers into submission by asking you what you want to do. Then they tell you that you can do it online.” Photograph: Alan Betson

Really, it is not so much a matter of Whatever Happened the Banks, so much as whatever happened the banks? The first question is asked by boring peopl(...)