Minister for Enterprise Richard Bruton: the Republic’s consumer law as it stood had ‘too many rules in some areas and too few or none at all in other areas’. Photograph: Gareth Chaney/Collins

Expiry dates on gift vouchers will be scrapped, consumers who download or stream content will get enhanced protection and unfair contracts are to be (...)

While it is early days and the consumer rights Bill unveiled by Minister for Jobs, Enterprise and Innovation Richard Bruton  has a long road to travel before it becomes law, it is a promising move in the right direction. Photograph: Gareth Chaney/Collins

Irish consumers have not been particularly well-served by recent governments. While the political classes may not have been complicit in breeding the (...)

‘The non-stop consumer is mobile, social and harder to impress,’ says Accenture Ireland’s head of strategy, Ryan Shanks. Photograph: Thinkstock

Travelling, writing, talking, banking, television, music, friendship, money and countless other things besides – all have been radically transforme(...)

‘There was no apology for the clear ludicrousness of the situation,’ our reader says of his experience at Debenhams in Blackrock, Co Dublin. Above, a Debenhams outlet in London

Ronan Guilfoyle wants to tell us about an experience he had with Debenhams “that shows the lengths companies will go to avoid giving you a personalise(...)

Blazing paddles: Conor Pope attempts to surf the wave, created by a passing ferry, at Dollymount Strand, Dublin, where the Battle for the Bay takes place this weekend. Photograph: Eric Luke

Waiting for the ferryman has never been so terrifying. There I am, kneeling on a blow-up paddleboard about 50m off the north Dublin coast anxiously(...)

Our reader wrote to UPC in January, cancelling the service. ‘I also cancelled the direct debit. I have since been billed for two months’ service,’ he says

Sam Glendenning had ongoing problems with his UPC television service, which the company’s technicians tried and failed to rectify on a number of oc(...)

There is a reason supermarkets are designed they way they are. The longer the aisles, the more we spend. Photograph: Getty Images

1 You know how that little corridor you’re funnelled through as you queue to pay for your groceries is always kind of narrow? That’s not so the sup(...)

Conor Pope takes off from Dublin to land in . . . Dublin as he tries to understand what makes people scared of flying

‘Now might be a good time to clench your buttocks or your fists,” Captain Steve Allright announces over the plane’s PA as the most frightened flight t(...)

Under the new Lifetime Community Rating (LCR) regime which started on May 1st, anyone aged over 34 without private health insurance has to pay higher prices if they take out a policy. File photograph: Getty Images

About 74,000 new private health insurance policies were sold in April, with tens of thousands of people rushing to enter the market to avoid age-relat(...)

Insurance companies who had engaged in a bidding war over the last few years have had to increase premiums to return to profitability.

There was mixed news for Irish motorists contained within the pages of the latest inflation report from the Central Statistics Office (CSO). One of th(...)