The decision to merge the NCA with the Competition Authority is is not even the current Government’s policy – it was announced in a budget speech by the late Brian Lenihan almost five years ago.

While consumers were promised a “watchdog with real teeth” by Minister for Jobs Richard Bruton as he publishe(...)

When asked by the Ipsos/MRBI survey if the below-cost selling of vegetables before Christmas was good for consumers in the long term, some 64 per cent said it was not. Some 66 per cent of those surveyed said retail multiples did not treat farm families fairly when buying their produce.

Just three in 10 people believe the sale of cheap vegetables has long-term benefits for c(...)

Karen O’Leary of the National Consumer Agency

The biggest problems the National Consumer Agency (NCA) faces is that it can’t do what most people think it does. The agency, which has been charged w(...)

A butcher’s ‘no horsemeat’ sign after the scandal broke this year. Photograph: Darren Staples/Reuters

JANUARY l The year started with confirmation, of sorts, of something sensible people have known since cars first took to the roads: men reckon they’re(...)

 Karen O’Leary: “There are certainly consequences to how we spend our money as there are consequences to everything that we do, but my job is to represent consumers and lower prices are good for the consumer”.   Photograph: Eric Luke

The head of the National Consumer Agency has commended the State’s leading supermarkets for waging a vegetable price war in the run-up to Christmas(...)

Chief executive of the National Consumer Agency Karen O’Leary said nearly half of people surveyed had let gift vouchers go past their sell-by date. Photograph: Eric Luke/The Irish Times

Almost half of consumers have lost out by letting gift cards or vouchers expire according to new research.The National Consumer Agency said 48 per cen(...)

Ryanair Chief Executive Michael O’Leary pictured during the company’s AGM in Dublin Airport. Photograph: Aidan Crawley/The Irish Times

Ryanair has published an email address for its passengers following enforcement action by the National Consumer Agency. In May the agency had issued a(...)

Player of the Match Galway’s Orlaith McGrath is challenged by Sarah Carey of Limerick. Photograph: Dan Sheridan/Inpho

Galway 0-12 Limerick 0-10: Galway held off the spirited attentions of a dogged Limerick side to bounce back from last year’s replay defeat and eke out(...)

Almost half of Irish consumers have never bothered comparing prices to see if they can reduce their bills for  utilities such as gas and electricity  by switching service providers, according to a  survey by the National Consumer Agency.

Almost half of Irish consumers have never bothered comparing prices to see if they can get utilities such as gas and electricity for less by switch(...)

Some waste companies were exposing customers to unspecified charges and changing terms without a good reason, according to the National Consumer Agency. Photograph: Bryan O’Brien / The Irish Times

The National Consumer Agency has found that six domestic waste collection firms had been operating “unfairly” as it secured undertakings that they wil(...)