Bank of Ireland: ‘We never ask for personal banking details such as account numbers and pins’

Paul Horan has a gripe with Bank of Ireland, where he has an account. “I have provided the bank with my mobile phone number and I have, from time t(...)

Love/Hate: Shopping online is fast and easy (although sometimes, perhaps, too fast and too easy). Illustrations:  Getty, Thinkstock

Online shopping turns 21 this year. According to the New York Times, Phil Brandenberger of Philadelphia was the man who made retail history on Augu(...)

Sean Corkery, chairman and CEO, Siteserv, said the acquisition of PDC Utility Service is “ very much in line with the overall growth strategy for the company”. (Photograph: Eric Luke / THE IRISH TIMES)

Siteserv, the utility support services group owned by businessman Denis O’Brien, has acquired UK tower painting and maintenance company P.D.C. Utility(...)

Irish Rail says it will ensure it is clear that customers can leave a voicemail to change a booking in future

William O’Connor contacted us to complain about Irish Rail and their online tickets. “I purchased a return Athenry to Dublin ticket on the Iris(...)

Billionaire John C Malone, the biggest landowner in the US has now set his sites on creating an Irish property portfolio. Photographer: Matthew Staver/Bloomberg via Getty Images

American billionaire John Malone says he buys land because, reprising the Mark Twain adage, they are not making it anymore. But it’s mostly because(...)

Digital cable TV customers totalled 333,200 at the end of the fourth quarter, down from 338,300 a year earlier.

UPC Ireland added a further 51,500 subscribers last year, bringing its total subscription base up to 1,111,200. The Liberty Global-owned company said (...)

UPC: I discovered that I couldn’t just change my UPC package online (unless I wanted to upgrade it). I would have to cancel it by letter or email, wait 30 days, then contact the company again to change my package

Why is it that some businesses are happy to use the benefits of the internet to take a consumer’s money, but not use them to make it just as easy to r(...)

Airtricity spokeswoman said the company was ‘really sorry’. Photograph: David Sleator

Normally the queries we deal with on this page are from readers treated shabbily by companies after they have signed up and parted with money. Toda(...)

Good Morning Britain presenters (from left) Sean Fletcher, Susanna Reid, Ben Shephard and Charlotte Hawkins:  the decision to buy breakfast television rights had come sooner than expected, but  Good Morning Britain was liked by viewers because it was “brand new and fresh”.  Photograph: Ken McKay/ITV/PA

Its title may be awkwardly un-Irish, but UTV Ireland is adding ITV breakfast show Good Morning Britain to its schedule from Monday, with news updates (...)

 Tesco Mobile Ireland general manager Elaine Russell said the operator now has with 300,000 customers, an increase of over 40 per cent in one year

Tesco Mobile Ireland said its customer base rose by more than 40 per cent last year.The mobile virtual network operator (MVNO), which is a joint ventu(...)