“One of the greatest puzzles about email is that despite the fact that we have spent several hours a day for the past 15 years practising, we are failing to show any improvement. Even on the basics, we are as clueless as ever.” Photograph: Ian Nicholson/PA Wire

Last week I got an email that went like this. “Dear colleagues, Please join me for the next Global Conversation webcast on December 10th. All the deta(...)

Author Ryan Holiday

If you want your new product to succeed in today’s marketplace, abandon almost everything you learnt in college about marketing. It is arguable if it (...)

I’ve just Googled famous people who work in cafés, and at the top of every list is JK Rowling.

I am sitting with my laptop and a mug of coffee at a tiny table. An identical table is right behind mine and every time its occupant moves, I get jabb(...)