Established in 1997, Abtran has an extensive client base across the public and private sectors which includes Irish Water, the Road Safety Authority, Aviva, the HSE and Sky

Abtran, a company which provides customer and business process management services, is to create 100 new jobs at its offices in the IFSC, the company (...)

Irish Water has announced a boost in the number of customer service agents at the Cork-based company Abtran, with 750 agents available to take calls from the public as the billing commences. Photograph: Cyril Byrne/The Irish Times

Irish Water bills will begin arriving at customers’ homes from Wednesday as the utility begins charging for water usage over the past three months. Cu(...)

Irish Water said cars and vans transporting workers have been blocked for hours at a time and have been damaged.  Tyres have been slashed and other equipment has been vandalised and barriers and signs burned.

Details of attacks on contractors installing meters on behalf of Irish Water, including physical assaults, have been sent by the company to Dublin Cit(...)

Gardaí are investigating the circumstancs surrounding a letter containing excrement which was posted to a call centre contracted to deal with Irish Water queries. Image: Getty.

Gardaí are investigating the circumstances surrounding a letter containing excrement which was posted to a call centre contracted to deal with Irish W(...)

Andrew Murphy, chief executive Slainte Healthcare, announcing new jobs  with Minister for Enterprise Richard Bruton and Minister for Health James Reilly. Photograph: Cyril Byrne

Big projects always start with a big idea.The History of the IFSC, a book by Irish Times journalist Fiona Reddan, recounts how Charles Haughey gatecra(...)

Paschal Donohoe: Exceptional delays in accessing the helpline

The Revenue Commissioners have answered more than 700,000 telephone calls and replied to more than 200,000 letters or emails relating to the property (...)

Revenue Commissioners chairman Josephine Feehily at a press briefing by Revenue on the Local Property Tax. Photograph: David Sleator/The Irish Times

A 22-year-old man has pleaded guilty to fraud offences relating to his obtaining bank and credit card details from people inquiring about filing their(...)

A Co Cork man has appeared in court charged over an alleged fraud in which people inquiring about filing their Local Property Tax returns were asked q(...)

Preschool education is a vital public good. There is an overwhelming public interest in the provision of high quality early education to all children, regardless of their family circumstances.

Our usual way of dealing with scandals is to see them as vestiges of the bad old days, shadows cast by the past on our enlightened present. This is us(...)

The Government must conclude talks with the troika before announcing a date for the introduction of water charges, Minister for the Environment Phil H(...)