Ryanair ‘not liable for the passenger’s care and assistance’. Photograph: Anne-Christine Poujoulat/AFP/Getty Images

John O’Brennan was caught up in the recent air-traffic controllers dispute in France. “I was due to fly with Ryanair on April 8th from Dublin to Fa(...)

Going, going, gone: shrinkflation leads to ‘price increases by stealth’, says Dermott Jewell of the Consumer Association of Ireland. Photograph: Thinkstock

(...) her claim, Pricewatch had no choice but to buy a Brunch. Sure enough, the biscuit coating wasn’t a(...)

Kerrygold

GALBERTS GARLIC TOASTIE €2 for 240g, €8.33 per kg We are told on the packaging that these toasties were “hand-buttered”, although we’re no(...)

If 70 per cent of Irish people think they are financially clued-in and only 50 per cent have a pension, then something is very wrong. Photograph: Thinkstock

(...) are climbing fast. Pricewatch has been given the first look at the poll of a representative sample(...)

Three has agreed to waive the balance on a former customer’s account. Photograph: Chris Ratcliffe/Bloomberg

(...) the problem has been resolved.   Absorbing a mistake Pricewatch is quick to hold others to(...)

Interest rates have never been lower, and anyone with a few bob to put aside is paying the price. Photograph: Thinkstock

What’s the landscape like for Ireland’s savers?  Not great. Interest rates have never been lower, and anyone with a few bob to put aside i(...)

Irish Water’s head of communications Elizabeth Arnett; Minister for the Environment Alan Kelly; and managing director of Irish Water John Tierney. Photograph: Cyril Byrne

Late last month, Pricewatch had the dubious honour of getting one of the very first Irish Water(...)

Vodafone’s Red Business Super plan roaming is ‘very clunky for what is supposed to be their top-of-the-range package’

A reader named Gavin has been querying his roaming charges with Vodafone and can’t get a straight answer. “Everybody I talk to agrees there is (...)

‘Consumers need to put more pressure on the banks by threatening to switch their business’

Paul from Dublin has been in touch with a story we think is instructive. He says he succeeded in persuading Bank of Ireland to reduce the interest (...)

The mobile maze – by design or by accident – is always working against consumers, but they can fight back. Illustration: Getty Images

Have you any idea how much it costs to make a five-minute peak-time phone call in Ireland today? Outside of your bundled minutes, that is? For that(...)