Every time we write an email we are in the dark as to what is going to work best. Photograph: PA

‘Lucy is a gifted communicator, makes occasional gut decisions against logic and prefers big ideas over details.”As a description of me, this is prett(...)

Twitter’s CEO Dick Costolo: “As we iterate on the logged-out experience and curate topics, events, moments that unfold on the platform, you should absolutely expect us to deliver those experiences across the total audience and that includes logged in users and users in syndication.”  Photograph: Eric Gaillard/Reuters

Twitter’s first-quarter earnings were a washout. It is not just that the numbers were poor or that they were leaked – there was another thing wrong wi(...)

Microsoft chairman Bill Gates and his wife, Melinda, who have been married for 21 years. Photograph: Elaine Thompson/AP Photo

To be a billionaire, the first thing you need is a personality disorder.That is what I had always assumed, based on my own experience of having interv(...)

Warren Buffett has done 50 years at Berkshire Hathaway, proving it is possible to be with the same outfit forever without becoming a gormless, unimaginative loser.  Photograph: Andrew Harrer/Bloomberg

Last week I celebrated my pearl anniversary at the Financial Times. For the past 30 years I have been pitching up to work at the same place, week in, (...)

Graduate recruitment  now  often involves team exercises, “panel interviews, ordeals and other assorted pranks”. Photograph: Getty Images

On the same day last month my daughter and I got up, put on our best clothes and went off to be interviewed for different jobs.She, a recent graduate,(...)

Reality bites: the Apple logo may be one of the most recognised in the world but most people are unable to sketch it accurately. Photograph: Carlo Allegri/Reuters

Here is a test. Find a pencil and a scrap of paper and draw the Apple logo. Easy, no? Now compare your sketch to the real thing. If you are like me, o(...)

The super-anxious cannot wait more than two minutes without retuning to the desk to ask if the receptionist has forgotten to announce their presence. Photograph: Getty Images

It is mid-morning on a Thursday and I am sitting hunched in the reception area of my office building. I am trying not to attract attention as I am en(...)

No matter how much my children think I am making a poor fist of bringing them up they can’t get rid of me. Parenting is for life. Jobs are not.

Around the time I returned to work after the birth of my first child I went to visit a lawyer friend who had also just had a baby and had decided to s(...)

Chief financial officer Patrick Pichette didn’t resolve to leave Google right away. He went back to work, and then three reasons for quitting came to him. Photograph: The Irish Times

When Patrick Pichette last week posted a letter on Google+ to say that he was resigning as the company’s chief financial officer to go backpacking wit(...)

Appy days: there’s a Smartphone app for everything now, including one to tell you how you did at a meeting

Most managers are bad at lots of things. Self-knowledge. Talking intelligibly. Listening.But the thing they are worst at is doling out feedback. As a (...)