‘Sleeping through the night’ means sleeping for six hours at a stretch. Photograph: Thinkstock

‘A haze begins to form. His spirit is wearied to death, his legs are unsteady and he has one sole desire: to sleep . . . Anyone who has experienced(...)

‘I don’t think I have ever been on the receiving end of such bad customer care’

In June a reader called Tina flew Aer Lingus to Dulles airport in Washington DC, but her bag never arrived. “I was in five places on the east c(...)

Photograph: Thinkstock

As the last decade came to a close, an unfortunate German woman went on her summer holidays to France. All was well until she decided to download a(...)

The money spent by Irish people overseas in 2014 using Visa’s credit, debit and pre-paid cards increased by 17 per cent to €1.26 billion last year, according to figures released by the company.

The money spent by Irish people overseas in 2014 using Visa’s credit, debit and pre-paid cards increased by 17 per cent to €1.26 billion last year, ac(...)

 Dónal Clancy, managing director of Laya Healthcare, blamed a rise in the number and cost of claims for price rises that will apply to more an half the firm’s customers from September.

Most Laya Healthcare customers will face price increases averaging 4 per cent from the beginning of September. The company blamed the price inc(...)

Designer Carlo Ratti’s concept shop at Milan Expo

Imagine walking into your local giant supermarket and being greeted by a smiling hologram waiting to take you to all points of interest in the shop(...)

Terminal 2 at Dublin Airport: reader suggests comparing local prices with duty-free prices before  buying. Photograph : Matt Kavanagh / The Irish Times

Brian Kearns contacted us about UPC and its new Payzone system, which was introduced last month. “In short, people who used to pay their bills in the (...)

I can see a look of confusion cross my little girl’s face as the glass elevator doors open and two burly men with impressive beards take their place i(...)

The Minister for the Environment, Alan Kelly, with John Tierney and Elizabeth Arnett of Irish Water. Photograph: Cyril Byrne / The Irish Times

It emerged this week that less than half of the water charge payments due in Irish Water’s first billing cycle were paid. The company collected €30.5(...)

There is no known cure for locked-in syndrome. There are some very limited treatments, including ones which use electrodes to stimulate muscle reflexes. These have been shown to activate some paralysed muscles, although the success rate is very low. File photograph: Getty Images

What is locked-in syndrome? Put very simply, patients who develop this syndrome are aware of what is happening around them and have full cognitive fun(...)