Sign up to The Irish Times Archive (1859 - 2008)My Account »
Mon 11 Nov 2008Those so-called lo-calls
WHILE IT MAY sound peculiar that people who contact the National Consumer Agency (NCA) to complain about rip-off prices have to fork out as much as ¤3.50 for a 10-minute call to one of its agents, that can be the case if the call is made using a mobile phone rather than a landline.
Like many banks, insurance companies, Government departments and other State and semi-state bodies, the NCA advertises a so-called lo-call 1890 number on its main consumer contact page. Unlike ComReg, the Financial Regulator and the Data Protection Commissioner, to name just three organisations also representing the interests of consumers, the NCA does not list a landline contact number for consumer inquiries.
Choose a Subscription type - required
