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Fri 07 Jul 2008Agency can make the consumer a force to be reckoned with
OPINION:Legislation grants the NCA the power to act across a range of issues on consumers' behalf, writes Ann Fitzgerald
MICHAEL CASEY, in his article in The Irish Timeson Wednesday, allowed his frustration with aspects of Dublin Bus's service to distort his perceptions of the National Consumer Agency (NCA) and its work.
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