Sign up to The Irish Times Archive (1859 - 2008)My Account »
Wed 12 Dec 2009Union urges customers to treat retailers with respect as abuse complaints received
RETAIL WORKERS’ trade union Mandate has received complaints from members who have been verbally abused or threatened by shoppers in the Christmas run-up.
The union, which represents 45,000 people, said almost all the incidents related to issues outside the workers’ control such as refunds, stock, return policies and the sale of restricted goods like alcohol. Mandate noted Christmas was a stressful time for shoppers, particularly given the current economic and social conditions, and urged shoppers to be respectful.
Choose a Subscription type - required
