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Fri 04 Apr 2009Psychics Live firm to refund customers
REALM COMMUNICATIONS, which operates a number of controversial premium rate mobile phone services, is to pay “substantial” refunds to thousands of consumers who made complaints to Regtel, the independent regulator of premium rate telecommunications services.
Under the terms of a settlement it reached this week, Realm will refund some users of its Fone Credit and Irish Psychics Live services and has also undertaken to revise its premium rate service to ensure it complies with Regtel’s code of practice.
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