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Fri 04 Apr 2009Lessons to be learnt from 'Amazonfail' censorship row

Amazon’s apparent censorship of gay authors has been a marketing mess for the company, writes DANNY O'BRIEN

PUBLIC RELATIONS can be a tricky business on the internet: there aren’t many other media that can love your company on a Friday, turn savage on you by Saturday, and have gone so far as to coin a new word for their disdain by Sunday.