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Mon 11 Nov 2004Chorus last for service in survey
Irish cable TV operator Chorus came last of 64 in an international customer service survey of telecoms companies.
The Customer Respect Index (CRI), which measures companies' responses to online customer queries, gave the Dublin-based cable and telecoms provider a score of just 2.6 out of a potential maximum of 10, placing it last on a list of 64 international companies.
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