irishtimes.com
10 °C Dublin » RAINSUNRAIN7 °C MONPARTLY SUNNY8 °C TUERAIN12 °C YOUR WEATHER »
  • RSS Feeds
  • Site Map
  • News
  • Sport
  • Business
  • Comment
  • Life
  • Society
  • Culture
  • Shop
  • Classified
  • Search
  • Browse By Date
  • Historical Timeline
  • Subscriptions
  • Help & FAQ
Close
  • News
  • Ireland
  • World
  • In Depth
  • IrishTimes150
  • Today's Paper
  • Weather
  • Life
  • Travel
  • Food & Drink
  • Style
  • Consumer
  • Homes & Property
  • Motors
  • Living Today
  • Sport
  • Soccer
  • Gaelic Games
  • Golf
  • Rugby
  • Other
  • irishracing.com
  • Society
  • Health
  • Family
  • Education
  • Science
  • Environment
  • News Features
  • People
  • Business
  • Business news
  • Markets
  • Exchange Rates
  • Agenda
  • Personal Finance
  • The Economy
  • Technology
  • Innovation
  • Culture
  • Film
  • Books
  • Stage
  • Music
  • Art & Design
  • Comment & Media
  • Treibh
  • Comment
  • Opinion & Analysis
  • Letters
  • Blogs
  • Polls
  • Blogs
  • Current Account
  • Mechanical Turk
  • megabites
  • MiniBytes
  • On The Record
  • Outside In
  • Politics
  • Pricewatch
  • Pursued by a Bear
  • Screenwriter
  • Shop
  • Page Sales
  • Reader Offers
  • Financial Services
  • Travel Offers
  • Photo Sales
  • DVD Club
  • About us
  • Company information
  • Terms & conditions
  • Advertise
  • Contact us
  • Copyright
  • Privacy policy
  • Help
  • Classified
  • Homes
  • Jobs
  • Cars
  • Dating
  • Family Notices
  • Other
  • Search this site
  • Premium Email
  • Digital edition
  • Print on demand
  • Irish Ancestors
  • Irish Times Training
  • RSS feeds
  • Games
  • Crosswords
  • Sudoku
  • Competitions
  • Home »
  • Sign Up / In To Digital Archive »

Sign up to The Irish Times Archive (1859 - 2008)My Account »

Tue 08 Aug 2008NCA issues warning on rogue traders

The National Consumer Agency (NCA) has warned consumers to be wary of rogue traders following an upsurge of reported incidents to its website and call centre.

The NCA said it had come to its attention that consumers were being enticed into engaging people who turn up at their door step to carry out various home improvements including paving drive ways, replacing gutters, installing replacement windows and doors and garden landscaping.

Typically, such operators use ’hard sell’ techniques to entice consumers to engage them. They offer to do the job at prices well below average and demand an immediate commitment from the householder and an up-front cash payment.

The also exert a degree of pressure on consumers by saying they are only in the neighbourhood for a limited period and promise to finish the job in a few hours

NCA chief executive Ann Fitzgerald noted that exerting undue influence on consumers and causing “significant impairment to their freedom of choice” causing them to commit to unbudgeted and unplanned financial outlay was prohibited under the Consumer Protection Act 2007.

“People need to be wary as it may cost them a lot more to get faults rectified,” she said. “It is often the case that when these contractors have left the area they cannot be contacted again. Most of them are unregistered and have no fixed land line or office contact point. They use mobile phone contact numbers while working in the area.”

She said the NCA was "keen to take action against these operators where they can" but pointed out that consumers could help put these people out of business by refusing to engage their services.

“If these operators do not get business in an area, they will have to give up,” she said. “We have produced some pointers aimed at raising awareness of the possible pitfalls associated with the engaging transient contractors. I would urge consumers not to be talked into engaging their services and to contact the Agency immediately if they come across these rogue traders.”

The NCA issued a series of guidelines for consumers confronted by cold calling traders. They warn people not to be influenced by claims of bargain basement prices or claims that the improvement will add thousands of euro to the value of a property.

It also reminds people to ask for details such as addresses of offices and for a landline number which should always be checked. If says that if consumers deal with a transient contractors they won’t be able to contact them if things go wrong and it warns against paying in cash.

Login or subscribe for more »
Choose a Subscription type - required
  • 1 YearEUR € 395
  • 1 MonthEUR € 65
  • 1 weekEUR € 26
  • 1 DayEUR € 10
  • Corporate Subscription

You don't seem to be Signed In!

If you're already a subscriber. Please sign in below.

Forgot your Login details?

24 Hour Subscription

If you have a 24 hour code. Please sign in below.

  • ADVERTISEMENT
  • CLASSIFIED

    Homes

    Capella Court, Langton Cross, NewbridgeCapella Court, Langton Cross, Newbridge Price: €110,000
    Bedrooms: 2
    See More »
  • Jobs

    Select your categories
    Next »
  • Cars

    Muscular Yeti packs a punchMuscular Yeti packs a punchFind »
  • Dating

    I am a Looking for a Located Next »
© 2009 irishtimes.com
  • Company information
  • Privacy policy
  • Help
  • Contact us
  • Advertise
  • Terms & Conditions