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Wed 07 Jul 2008'Lack of knowledge' in State bodies - Ombudsman
Staff in State organisations and departments are suffering "from a serious lack of knowledge" about their obligations to the disabled under the Disability Act, Ombudsman Emily O'Reilly has complained.
Publishing her annual report today, the Ombudsman said State bodies rarely make it clear to the public about how they should go about making a complant about the service meted out to them.
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