What Ryanair needs now
Michael O’Leary’s shred-the-rulebook management style created a runaway success. But is it still right for Ryanair?
Ryanair: Michael O’Leary didn’t pull low fares from thin air. For that he needed to cut costs dramatically. Photograph: Clodagh Kilcoyne/Reuters
When Ryanair doesn’t have pilots to fly all of its routes on time, and has to cancel the flights of hundreds of thousands of passengers, one has to ask if its management, including chief executive Michael O’Leary, is up to the job.