Ulster Bank says compensation is under review
David Bennett, Milltown
“I just got back from Germany and need to withdraw money. I still don’t have my pay from last month, which is a big problem for me. I obviously need to pay for food and everything.”
Georg Eggers, Germany
“They won’t answer the telephone. You’ve to get into your car and drive down every time you want to ask a simple question. But they’re [banks] all the same. It’s their bad luck this week; it’ll be someone else’s again. I suspect that this might shake up the system to sort out their computerised systems.
John Brennan, Dublin
“I just have a deposit account in the Ulster Bank. They’re very helpful and very courteous, there’s no delay and fortunately I wasn’t going in shouting and roaring at them.
Mary O’Carroll, Dublin
“I don’t mind too much to be honest, mistakes happen and they’ve been good about getting my money to me. I paid my rent; everyone understands there have been delays. Hopefully it’ll be resolved sooner rather than later. I’ve just changed to Ulster Bank to avoid AIB fees; this is what I get for not paying fees!”
Stephen Concannon, Bray
In conversation with MEADHBH McHUGH
Would you leave? Views sought on Twitter
Yes, I think their handling has been pathetic, very poor.
No, they have always treated me better than other banks. It is annoying but I know they will make good in the end.
Strong possibility. Staff in O’Connell St branch are great, but this is beyond a joke. Two weeks and still no money?
In 15 years of banking with them this is the first trouble I have had. And I’d be wary of starting a run on a bank.
Opening a PTSB account this morning. Ulster Bank are lying through their teeth. Account not updated, no sign of Children’s Allowance today. Without a doubt, yes.
If I could close my account twice I would.
I would love to but I have my mortgage with them and have no option but to stay.
Without a doubt. Pushing three weeks now and no wages in my account to pay bills.