Passenger reported his missing bag and was given a reference number and told to track the bag online. Photograph: iStock

Bags go walkabout for days and customer says she was given no concrete information

Michael O’Leary: ‘People are whining and whingeing - but you can’t sit where you want.’ File photograph: Stephanie Lecocq/EPA

Ryanair chief says company’s seating algorithm has changed but policy has not

Refunding those who have moved home may prove to be a logistical nightmare

Everything you need to know, from the refunds to the conservation grant

The average cost of the food waste put at just under €10 €11.50 per household, according to a new survey carried out by Sainsbury’s. Photograph: Getty Images

Food and drink binned ahead of breaks away include bread, milk and salad leaves

Should tomatoes be kept in the fridge? Only if you want to destroy their flavour. Photograph: iStock/Getty

Irish consumers, send us your random queries

Ryanair insists there is no deliberate policy in place which separates those who don’t pay for allocated seats

Pricewatch: ‘We should refuse to pay for dedicated seats and instead swap at no cost’

 The Killers at the Barclaycard British Summer Time Festival in Hyde Park, London this week. Photograph:  Eamonn M McCormack/Getty

Pricewatch reader query: Seatwave sales make life easy for those making money from music fans

Some PTSB customers who contacted The Irish Times said their charges were going from €3.18 a quarter to €18, a rise of 466 per cent. File photograph: Nick Bradshaw

Bank which is 75 per cent State-owned says increases bring it in line with competition

Ed Sheeran has added extra concert dates for Dublin and Cork after the 300,000 tickets for his first seven Irish gigs sold out in less than 24 hours. Tickets for May 6th at Páirc Uí Chaoimh and May 19th at Phoenix Park will go on sale this Saturday at 9am. Photograph: Isabel Infantes/PA

Pricewatch reader query: Rules aimed at stopping touting have readers in a flap

British Airways Boeing 777: airline blamed a wedding party’s ticket confirmation problem on human error.   Photograph: Tim Ockenden/PA

Pricewatch: Party of 10 arrives in Dublin Airport to be told they have no tickets

For sale signs on houses in Dublin. New figures from the CSO show that the rate of house price inflation has accelerated. Photograph: Frank Miller/The Irish Times

Property prices in south-east region climbed by 18.6% during the 12 month period

Dublin Airport taxis: failing to take the shortest route can lead to  a €2,500 fine. Photograph: Eric Luke

Garda stops five taxi drivers bringing passengers on more expensive route

In giving two replacements for a clock that started running slowly, Brown Thomas went well beyond its duty. Photograph: Eric Luke

Pricewatch: What to do with a timepiece that slows down every two years like clockwork

Ballymaloe Irish Beetroot

Despite that, Irish food producers such as Ballymaloe relish the challenge

Pricewatch trials and tastes four juices to see which is the best, for value and taste

“My husband bought me diamond earrings. I exchanged them for a cheaper pair and the difference was €1,100. The shop informed me that I would only be allowed a credit note and not a refund.”

Pricewatch: what are your rights to refunds, repairs and replacements?

“If you’re hungry and you want to get something quick I think it’s great that there are other options there and you’re not only limited to crisps and things.”

Is a protein bar any better than a chocolate bar? And are you actually even hungry?

Private rooms are never guaranteed – no matter which route a mother takes, that depends on availability. Photograph: iStock

Pricewatch: Should our pregnant reader give birth in the public or private system?

Häagen-Dazs: Our favourite. We loved its creaminess and we loved the vanilla flavours that cut through the subtle sugariness

Pricewatch devours four types of the summer treat to see which is best value for money

Most of us apply only 20-50 per cent of the recommended amount of sunscreen, which means we end up with a lot less protection than we imagine. Photograph: iStockphoto

Pricewatch: So you don’t want to be a lobster. Here's our guide to staying protected

Lisa Quinlan, owner of the Rolling Donut in South King Street, Dublin. Photograph: Alan Betson

Dublin has seen 20 doughnut shops open in recent years

Samsonite Cosmolite Spinner: €248.50

Pricewatch wheels out four cases to find out which is best value for money

Room at the inn: Teresa and Joseph “Gerry” Ryan arrived at their hotel not knowing if they would have to pay €400 extra

Pricewatch consumer queries: Pricing anomaly discovered at Tesco

The VHI Swiftcare clinic in Dundum, Dublin

Clinics seen as alternative to visiting hospital emergency units

Rents in Dublin and surrounding commuter counties are among the highest relative to the national average, with parts of Cork and Galway cities also above the average. Photograph: Getty Images

Residential Tenancies Board says it is too early to say if rent pressure zones are effective

From Thursday making telephone calls and sending text messages will cost exactly the same no matter where in the EU you are making them. Photograph: Getty Images/iStockphoto

Rules governing using data on your phone while away come into effect on Thursday

It’s World Cucumber Day today – and just to show we’ve really lost the run of ourselves, you can look forward to Take Your Plant For A Walk Day next month

There’s a World Goats Cheese Day, a VCR Day, a Flip Flop Day. Can anyone name a day?

Businessman Rupert Murdoch leaves the Shelbourne Hotel in Dublin as Irish Times journalist Conor Pope tries to question him. Photograph: John Dardis

The Shelbourne Hotel hosted the media mogul and a group of Irish luminaries

One Californian study  found that children born to mothers with traces of organophosphate metabolites – a key element of many pesticides – during pregnancy had more ‘adverse mental development at two years of age, attention problems at three-and-a-half and five years, and poorer intellectual development at seven years’. Photograph: Getty Images

If we can’t taste the difference, and health benefits are unclear, why spend so much on it?

You have to expect rain sometimes and while you can buy rain gear for less than €20, it will not stand up to a downpour. Photograph Nick Bradshaw

You can choose any price for the bike you like, but its’s worth paying extra for security and safety

Fleet founder Maurice Sheehy. Photograph: Colm Mahady/Fennells

Fleet reaches a deal with Axa Insurance to offer drivers cover for €7-€10 a day

Two wheels good: Cycling is healthier, cheaper, better for the environment, and can still get you to work on time.   Photograph: Dara Mac Dónaill

In honour of National Bike Week, here are 10 good reasons to switch to pedal power

Guns N’ Roses at Slane Castle. Photograph: Dara Mac Dónaill

Pricewatch: A reader who booked a hotel to stay in after Slane was left out in the cold

‘There is no doubt that this is a ploy to make people pay to pre-book seats’. File photograph: Getty

Airline denies it has changed how it assigns seating

The electricity and gas supply market generated 83 per cent of all the complaints which required a full investigation by the Commission for Energy Regulation in 2016. Photograph: Rui Vieira/PA Wire

Cases include incorrect charge of €2,500 by provider as a result of faulty domestic meter

The west of Ireland showed the greatest price growth, with house prices increasing 17.8%

Latest CSO figures show overall prices now 30.7% lower than at the height of the boom

The study found that men aged 20-29 have a particularly high risk of collisions with other vehicles. Photograph: Getty

Study also finds enormous health benefits to cycling and calls for improved infrastructure

Survey reveals that 25 per cent of people admit they regularly forget to turn the immersion  off after a bath or shower. Photograph: Istock

Irish homeowners could be wasting as much €1,500 a year, according to a new survey

Ryanair chief executive Michael O’Leary: the airline has denied changing its seat allocation policy. Photograph: PA

People travelling with the airline have expressed concern over seat allocation

Hailo became MyTaxi in March but for two months after the changeover both apps were running side by side. Photograph: Alan Betson / The Irish Times

MyTaxi says ‘vast majority’ of transition has been successful

Web Summit CEO Paddy Cosgrave will bring financial technology conference Moneyconf to Dublin next summer. Photograph: AFP/Getty Images

Moneyconf to move from Madrid next summer

The neurologist leading the as yet unpublished study on Trinity’s Under-20 rugby side has said more work needs to be done to assess the impact of contact sports in general. Photograph: James Crombie/Inpho

Neurologist leading research on Trinity’s Under-20 season does not support underage ban

The Guinness Storehouse in Dublin. Other popular visitor attractions in 2016 were the National Gallery of Ireland, The Irish Museum of Modern Art and the National Botanic Gardens. Photograph: Brenda Fitzsimons

Visits to Guinness Storehouse topped 1.6m in bumper year for Irish tourist attractions

Fianna Fail’s finance spokesman Michael McGrath. Photograph: Brenda Fitzsimons

Distressed borrowers may be pressurised over €1.5bn of ‘warehoused’ mortgage debt

SuperValu’s 22.5 per cent share of the Irish grocery market  continues to put it ahead of Tesco and Dunnes Stores. Photograph: Cyril Byrne / THE IRISH TIMES

More than half of products now own-brand as consumers seek out bargains

The fatal crash occurred just south of the toll plaza at Gormanston after 8.30am. Photograph: Google Street View

Fifth weekend road fatality comes after death of pedestrian in Arklow early on Monday

Strike a pose...Madonna vogues

Before mocking fidget spinners, cast your mind back to the crazes you got caught up in – embarrassing, isn’t it?

This shop in Co Donegal has sold the second highest number of Lotto jackpot tickets. Photograph: Google Street

Dublin and Donegal the places to buy ahead of €150m jackpot

Cellist Jenny Dowdall playing in the FBD ‘Transition’ garden designed by Oliver and Liat Schurmann at Bloom. Photograph: Dara Mac Dónaill / The Irish Times

Five-day event in Dublin’s Phoenix Park kicks off on Thursday with tens of thousands of visitors expected

The questions about the AIB share sale you were afraid to ask

One of the Klimmek-designed tables from the seventh floor of the former Central Bank building in Dame Street which went on sale at The Heritage Resort, Portarlington.

Thousands of unwanted items from Dame Street headquarters auctioned in Portarlington

Your calls and texts may cost the same abroad as at home, but beware of your data usage. Photograph: Getty Images

Free to roam from home but data remains a costly holiday extra

“I started looking into getting speculative quotations on a 1.4 litre petrol-engine Toyota Corolla, year 2010”

Nick McGinley left Ireland for two years - when he came back he was treated as a first-time driver

Laya Healthcare blames rise on increases in cost and volume of claims from both public and private hospitals

Ryanair customers can now connect on to Air Europa long-haul flights through Madrid

Airline takes first step into long-haul market in partnership with Spain's Air Europa

“What if the attack had happened last weekend when Ariana Grande was in Dublin?” Photograph:  Paul Ellis/AFP/Getty Images

Manchester attack will be only topic of conversation among classmates at school today

The third annual Student Attitudes Index indicates  60 per cent of students worry about how much they used their phones, but 80 per cent said they also used the devices for educational purposes.

Student Attitudes Index investigates device use, exercise and feeling on education loans

Remarkably resilient: books seem to have turned the tide against ereaders. Photograph: Iain Masterton/Canopy/Getty

Ebook sales are down, physical-book sales are up. Has the tide turned?

Victoria Wassondela (8), from Carrickmines, at the Africa Day family event in Farmleigh in the Phoenix Park, Dublin. Photograph:  Kenneth O’Halloran

Annual festival at Farmleigh featured food, music and a reminder of direct provision

While no Irish staff are impacted by the UK industrial unrest union officials have warned there is likely to be a knock-on effect here as large volumes of deliveries are likely to be delayed. Photograph: Eric Luke

Up to 1,400 workers at UK distribution centres to begin two-week strike

Can a store charge for booking an appointment to try on a wedding dress? Photograph: Alan Betson

Pricewatch reader queries: Bride-to-be asked to pay non-refundable deposit to make appointment.

Irish Film Archive still from Ronson advertisement. It is a hair dryer but  one that comes with a shoulder strap. ‘Apart from a mink coat, what else could a girl want?’

IFI archive saves the old adverts that shaped who we were and who we wanted to be

Photograph: Getty Images

Pricewatch reader queries: Grocery debacle was out of order

The peat briquette has been regarded as the quintessential Irish fuel for decades but is a fairly recent invention. It was developed to meet a lack of coal in the wake of the second World War.

Bord na Móna turning to biomass-based replacement

The woman only realised her €20,000 win was a €200,000 windfall when she came to National Lottery headquarters to cash in her prize.  File photograph: Nick Bradshaw

Mother of three says she is planning a sun holiday as she’s never travelled further than Scotland

Managing children’s internet access: CyberSafeIreland chief executive Alex Cooney said,  “The answer lies in education, not prohibition.” Photograph: iStock

Experts say educating children is best way to guard against dangerous online interactions

All prospective landlords really care about is proof wages are being lodged into an account on a regular basis. It might be useful to redact all other information on the statements, particularly account numbers. File photograph: iStockPhoto

People must be clear on how much they can afford - then ignore everything more costly

Economist Ronan Lyons, author of Daft.ie report

On May 1st there were just 1,074 properties for rent in Dublin on Daft.ie, report finds

David Dunne, searching for an apartment. Photograph: Cyril Byrne

David Dunne (29) has been searching for a house-share rental in Dublin for a year

The average cost of renting a home in the Republic has increased by €134 a month over the last year,  a new report on the housing market finds. File photograph: Cyril Byrne/The Irish Times

Daft.ie survey suggests Simon Coveney’s plan has made the rental situation worse

“Fancier options saw the average price of Easter eggs rise 8 cent to €3.05. With three-quarters of the population treating themselves to at least one, this meant a €3m boost to the  market”

SuperValu and Dunnes are first and second on supermarket league table

In 2009,  discussing the issue of blasphemy and the law, then minister for justice Dermot Ahern said: “As a republican, my personal position is that church and State should be separate.” File photograph: Getty Images

Minister for justice in 2009 said he never had so many outraged emails as on this issue

The latest figures from Retail Ireland show significant deflation and heavy discounting. Photograph: Getty Images

Retail Ireland warns falling prices are putting significant pressure on retailers

Coffee chains are where loyalty schemes are 10 a penny. But they are not all created equal. Photograph: Getty Images

Some of the recommendations we got on various schemes and those worth avoiding

The altercation occurred in the early hours of Sunday morning outside The Wright Venue nightclub in Swords, Dublin. Image: Google Streetview

Gardaí appeal for witnesses to attack at Wright Venue after man taken to Beaumont Hospital

Anya McKenna (7) from Roundwood, Co Wicklow, competes in the Girls’ under-eight freestyle event at the Aldi Community Games in Abbotstown, Dublin. Photograph: Sportsfile

Abbotstown campus plays host to perennial attraction on the Irish sporting calandar

Asked what he would say to God, Stephen Fry replied: “How dare you create a world in which there is such misery that is not our fault.’ Photograph: Dominic Lipinski/PA

Atheist Ireland says it highlights ‘a law that is silly, silencing, and dangerous’

“It is, after all, the Irish way to celebrate the sun - even when it is only delivering the faintest promise of heat - by rushing out into the garden and firing up the barbecue in order to burn some meat.” File photograph: iStockPhoto

Can you use a gas BBQ or is charcoal better? How much cash do you need to spend?

The high-end Dublin grocery store is now selling crickets, mealworms and grasshoppers but as yet no customers have bitten

Restricting gluten may lead to a low intake of wholegrains, associated with cardiovascular benefits. Photograph: Getty Images

Gluten-free market in the Republic is worth about €66 million each year

“The bread I can eat now is better than it used to be, but it will never be the same as actual bread,” says one coeliac. Photograph: iStock

One of the starkest differences between GF food and non-GF is the price

An Post said it gets its delivery boxes from a supplier, and doesn’t check them before shipping. Photograph: Bryan O’Brien

An Post delivery box didn’t close properly. Plus: more sneaky supermarket tricks

The landmark case was taken by Dutch anti-piracy company Brein against online store Filmspeler.nl which sells media players which come pre-configured with software and menus to allow users easy access to sports, movie and TV show streams. Photograph: iStock

Dutch company took case against firms selling players allowing easy access to streaming

Image: Screenshot of commerical from IFI Irish Film Archive

Film institute digitises range of commercials from 1960s offering window into State’s past

Tough crowd: results all come from Generation What Europe, a landmark survey taken by nearly a million young people across Europe. Photograph: Frank Miller

Only one group fared worse than the three Ps in survey – no prizes for guessing which

Research shows only a quarter of those aged over 55 are aware of the pension contribution levels being made by their employers. Photograph: iStock

Minister for Social Protection Leo Varadkar open to possible SSIA-style savings scheme

The Carphone Warehouse: “We apologise for the inconvenience . . . due to a misunderstanding by our customer service team.” Photograph: Dara Mac Dónaill

Pricewatch: know your customer rights and remember supermarkets make mistakes

 Supermarkets keep the things you are most likely to put into your shopping trolley as far apart as possible so you have to traverse the shop to get them.   Photographer: Simon Dawson/Bloomberg via Getty Images

Pricewatch: ‘Once we are occupied in their shops, they don’t make it easy for us to leave’

Erica Stoll and Rory McIlroy attend the 2016 Ryder Cup Opening Ceremony at Hazeltine National Golf Club in Minnesota. They were married on Saturday  in Ashford Castle, Cong, Co Mayo. Photograph: David Cannon/Getty Images

Value of star-studded nuptials to Ashford Castle and Cong likely to be substantially more

Smeg retro: Style apart, this is a fine toaster and has all the functions you might expect.

From top of the range to bargain basement variety – all you need to know about toasters

 Rory McIlroy and  Erica Stoll are marrying today at Ashford Castle, Cong, Co Mayo. File photograph: Peter Byrne/PA Wire

Musician Stevie Wonder said to have played Friday night for golf star’s marriage to Erica Stoll

Erica Stoll and Rory McIlroy will marry in a sleepy  Mayo village on the banks of Lough Corrib. Photograph: David Cannon/Getty Images

Exclusive: Irish golfer looks relaxed as he has breakfast at Ashford Castle in Co Mayo

“There is a lot of noise around the topic, whether it is from celebrity advocates such as Gwyneth Paltrow and Novak Djokovic, or chefs, nutritionists and bloggers.” Photograph: iStock

Eighty per cent of people who follow a gluten-free diet are not diagnosed coeliacs

“If your holiday takes you to a big city in Europe, research the public transport options. They will almost certainly be better than anything you are used to in Ireland.” Photograph: Getty Images

Strategies abound for bagging a cheaper time away – without an awful lot of effort

Cudillero fishing village in Asturias.

Hidden gem on Spain’s north coast brings back many memories for Conor Pope

People with annual and monthly bus tickets on Leap Cards will be issued with a refund based on the value of their ticket and the number of days travel lost due to the industrial action. Photograph: Dara Mac Dónaill

Annual and monthly bus pass holders to receive refunds after dispute ends, says firm

 If a flight is overbooked, an airline will first call for volunteers to surrender their seats in exchange for agreed benefits.  Photograph: Istock

Passengers who give up seats entitled to lump sum, refund and cost of ticket, regulations say

Erica Stoll and Rory McIlroy of Europe look on during afternoon fourball matches of the 2016 Ryder Cup. Photograph: Getty Images

Paparazzi expected to descend on Cong, Co Mayo for the golfers wedding to New Yorker Erica Stoll

A  shopper entering a Tesco outlet in Dublin. File photograph: Dave Meehan/The Irish Times

Letters sent to staff who joined pickets at shops where they didn’t work

Tesco: the chocolate was excellent and we ate a lot more of it than strictly speaking necessary.

PriceWatch sinks its teeth into a range of chocolate in the pursuit of value

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