RTÉ ‘infuriated’ after Prime Time technical glitch
Phrase ‘Irish Ukrainians, not Russians’ played on loop for 13 minutes
RTÉ Prime Time suffered a technical glitch during an interview with Russian Ambassador Maxim Peshkov last night when the the phrase ‘Irish Ukrainians, not Russians’ was played in a loop. Photograph: screengrab of RTÉ Prime Time
The station received 79 calls and emails in relation to the fault.
Video: Prime Time glitch
Video: Remix of Prime Time glitch
Bemused viewers took to Twitter resulting in the the hashtag #irishukrainiansnotrussians trending in Ireland last night.
RTÉ News and Current Affairs managing director Kevin Bakhurst apologised on Twitter to viewers .
“The engineers were aware and trying to sort. Not acceptable fault. Infuriating,” he said. He said problem did not affect the HD channel.
RTÉ Primetime tweeted: “Many apologies for the enormous and embarrassing technical problem on PT tonight. Engineers were on to it straight away but difficult to stop.”
RTÉ issued a statement today to apologise for the blunder on the programme.
“(It) was caused by an equipment failure in hardware installed in December as part of the RTÉ One HD project.
“The automated system had to be manually overridden and this delayed the glitch being rectified.”