Driven to distraction
Conor Geraghty applied and paid for his Driver Theory Test over the phone. When he asked if the receipt could be sent to him as he needed to claim the cost from his employer, he was told that the confirmation letter would act as the receipt.
“When I got the confirmation letter, it did not state how much the test had cost, so I rang up again to ask them if they could send me a receipt stating how much I had paid, as it was for work,” Geraghty writes. He was told, however, that the Driver Theory Test folk did not do receipts. “When I asked why, as I had paid money for a service, surely I was entitled to a receipt, the man I was speaking to said I could use my credit-card statement.” Surely, Geraghty adds, “after paying €35.60 for the test and €17.99 for the theory test book, a receipt stating how much one has paid is not too much to ask for?”. It certainly is not.