And they want to fly transatlantic too!!!
Ryanair is cheap and when everything goes right, the airline is hard to fault. When things go wrong however, you really, really don’t want to be relying on them to get you home as a story which appeared in The Irish Times earlier this week proves. Hundreds of passengers were left stranded in northern Spain after their plane was diverted to a different airport. The flight from Vitoria to Dublin was then cancelled due to heavy fog and their plane was diverted a couple of hundred kilometres west to Santander before returning home to Dublin passengerless. Bad weather can mess up flight schedules and is outside the control of airlines but the manner in which the passengers were subsequently treated by Ryanair staff is absolutely outrageous. And the very thought of using the airline to cross the Atlantic fills me with dread. No matter how cheap they claim they will be able to sell tickets for.
From The Irish Times
“Passenger Séamus Fingleton told The Irish Times they were offered flights from Girona yesterday evening, 36 hours after their scheduled departure and six hours’ by road, or Madrid this evening, 60 hours after their scheduled departure and four hours by road.
Mr Fingleton said passengers were told they had to make their own way to these airports. “When I asked how to get to either, I was told that I could drive. There were no car hire companies open in Vitoria.”
Passengers queued for four hours to get this information and were not provided with refreshments or assistance, he said.
Ryanair apologised to passengers but said the safety of crew and passengers was its main priority. A spokesman said the flight was diverted due to unsafe weather conditions and passengers on the inbound flight were bussed from Santander to Vitoria.
“It was not possible to bus passengers from Vitoria to Santander for the return flight. The aircraft was forced to return empty to Dublin because the crew would have exceeded their safe flying limits for the day had they waited for the Vitoria passengers. Flight FR 7153 was cancelled as a result.
“All passengers were offered transfer via the next available flight from Vitoria or a transfer via an alternative Ryanair airport or a full refund. The majority of passengers returned home yesterday and today via Vitoria, Madrid, Biarritz, Reus and Girona airports.” Mr Fingleton said he got a taxi to Bilbao and flew to Barcelona, where he spent the night before flying with a different airline to Dublin, all at his own expense.”