Our banks are broken on almost every level
I was contacted recently by a reader who had a story which, I think, reflects the rotten state of the Irish personal banking sector. She has been with National Irish Bank for 20 years, has never had an unauthorised overdraft, defaulted on a loan, run up a massive credit card debt or behaved in any kind of financially reckless fashion. All her wages go directly into this account every month and have done since the early 1990s.
She is, in short, a very good customer.