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  • irishtimes.com - Posted: January 20, 2010 @ 11:37 am

    A nation of scrimpers?

    Conor Pope

    There was an interesting piece on the front of The Irish Times yesterday from Paul Cullen about a study which found that Irish consumers would never recover from the guilt they felt about their consumption during the boom years.

    The retail director of PricewaterhouseCoopers (PwC), told a retailing conference that our sudden embracing of cheaper shops and a increased focus on special offers and the purchase of more own-label goods, were here to stay.

    But is that really the case? Have we really become a nation of long-term frugal enthusiasts or would we revert to our conspicuous consuming ways given half a chance?

    And, more importantly, do you feel guilty about your spending habits during the boom years?

    A study published earlier this month by the National Consumer Agency suggests that our habit of shopping around might not be as enduring as the man from PWC has suggested. It found that the number of consumers shopping around for better value has fallen from 75 per cent to 67 per cent over the last 12 months while the number listing convenience as a determining factor in where they shop increased from 13 per cent to 17 per cent.

    Ann Fitzgerald, the NCA’s chief executive said the finding that fewer people were shopping around was “worrying” and said that if that trend continued “and we fall back into old habits, becoming complacent in our shopping behaviour, we can expect retailers to take advantage resulting in less competition and higher prices.”

  • 21 Comments »

    1.
    January 20, 2010
    11:46 am

    I have become more frugal but rather than feeling guilty when I do actually splash out – I feel great! On account of me helping the economy you see. Look at me, how sound am I eating out in an Irish restaurant and helping them keep their doors open etc. etc. So it’s win win.

    Comment by Ró
    2.
    January 20, 2010
    12:15 pm

    During the ‘boom’ (which wasn’t that boomy for me) I started looking at prices and information labels, and also asking for discounts because I got pissed off being ripped off by retailers who assumed customers would pay any money for anything. They’re still at it. It’s just that people are a bit less likely to take it.

    Comment by David
    3.
    January 20, 2010
    12:26 pm

    The statistics don’t make sense. With the consumer more under pressure than ever before (and not just in Ireland), with unemployment increasing, why would the consumer %’s for shopping around decrease? With traffic to comparison websites like http://www.uchoose.ie (part owned by the Irish Times) increasing all the time, it therefore follows that the consumer is more price sensitive than ever before.

    Comment by Alan
    4.
    January 20, 2010
    12:34 pm

    People are sheep. Predictable automatons.

    Comment by dealga
    5.
    January 20, 2010
    2:15 pm

    My only regret about my spending habits during the boom years is that I did not get into inconceivable debt so I could go on a spree of debauched, reckless and blatantly insupportable spending.

    Because as NAMA teaches us, this is the only behaviour that is actually rewarded.

    Comment by Richard
    6.
    January 20, 2010
    7:33 pm

    I don’t feel guilty because I don’t have anything to be guilty about.
    I just looked on in horror as people couldn’t give a damn what anything cost, and then they wondered why they were being ripped off.
    I just continued with my old habits of being careful, trying to squeeze the most value out of my income.
    What went on here was a circus, and you were the clowns.

    Comment by Jonathan
    7.
    January 21, 2010
    11:16 am

    Perhaps what may emerge is the Savvy Consumer, seeking real value-for-money, an opportunity for those suppliers and retailers (including banks!) that are prepared to eliminate the ‘frills’ and match the offer with need…
    More on this idea at http://www.kamcity.com/kamblog

    Brian Moore

    Comment by Brian Moore
    8.
    January 21, 2010
    8:37 pm

    hi,
    I had been looking for a winter jacket for some weeks. I saw one that I liked in the Snow & Rock store in Dundrum last Wednesday (13th Jan). It was priced at €239 and there was a 20% sale on at the time. I thought this wasn’t much of a reduction considering most shops are offering 30-50% off their menchandise. However I decided to buy. It was the last jacket in my size and one of the metal popper fasteners was missing. The sales assistant offered to repair the damaged button and that the jacket would be ready for collection the following evening, he did not offer any other reduction in lieu of the damage or the inconvenience to me of having to make an extra trip to Dundrum. The following day I got a call from the store to say it wouldn’t be ready until the next day (Friday). On Friday evening I was getting ready to go out to Dundrum to collect my Jacket when I recieved a call from the store to say that the jacket wouldn’t be ready for collection until the following week. While this was annoying I had to laugh when the sales assistant told me that as the sale was ending on the Sunday and my jacket couldn’t be collected until the following week I would have to call to Dundrum and pay for the jacket before being able to collect it the following week. If I didn’t do this I would not get the sale price with the 20% reduction. Needless to say I told him what he could do with his jacket. I couldn’t believe the poor customer service they were offering!
    RK Dublin

    Comment by Roisin Kelleher
    9.
    January 21, 2010
    11:16 pm

    I was always brought up to save for what you want. There were those who just spent money they didn’t have by using a credit card or two and store cards and paying of the monthly minimal. There was also the keeping up with the jones brigade. And now the ship has come in and they will blame everyone else for there woes from Bankers to polititians to retailers. If saving for something instead of using credit is been frugle then I am all for it.

    Comment by alan
    10.
    January 24, 2010
    5:25 pm

    Like Ireland, over here in the States our economy is in a major slump. However, our “new” frugality is based on the fact that our costs for daily necessities are currently skyrocketing, fuel, home heating, food,etc are spiraling. Our retail shops are hurting because people are spending less on frivalous items. If you add in housing costs and unemployment we are teetering. Personally ,my grip on what money I have is so tight, it pleads for its life in my hands. I have been saving more for what I want and splashing out less.

    Comment by Jennifer Ohashi
    11.
    January 24, 2010
    10:30 pm

    Saving is the new spending…..or something….

    Comment by Wooden Furniture
    12.
    January 26, 2010
    8:16 am

    Was Paul Cullen talking about scrimping on necessities or just scrimping per se. I saw reference to chocolate and 90 euro polo shirts in his article.

    How many polo shirts should a scrimper own?

    How often should a scrimper replace his mobile with the lastest?

    The problem is not only with the prices but what we perceive to be “necessities”.

    An army of scrimpers should be sent to the four corners of the country to help convince people that what they “want” greatly exceeds what they “need”. They should shop for the latter, not the former.

    If we could win that battle we would have few financial problems.

    From an existential scrimper !

    Patrick
    Bangkok

    Comment by Patrick Hennessy
    13.
    January 27, 2010
    11:31 am

    This reminds me of the old adage lies,lies and then damn statistics! At http://www.freetocompare.ie,we have found that the number of consumers shopping for better prices and deals has increased considerably over the last 6 months and this trend is set to continue.People in general want their money to go further and are using price comparison sites like http://www.freetocompare.ie to do this.

    Comment by Tom S
    14.
    January 30, 2010
    2:14 pm

    I am baffled by the misconception that retailers have been ripping off the consumer in Ireland for years. I have researched this problem as I did not believe anything the National Consumer Agency had claimed about pricing in Ireland. I found out Ireland has the most competitive retail sector in Europe. You might ask why were prices so high. The answer to this is in the pockets of every politician, Banker, Landlord and employee in Ireland. The government want the consumer to blame the retailers as it deflects the blame away from them. They have allowed wages to rise to unsustainable highs and running costs for every business are extremely, no extortionately high in comparison with any other country in Europe. Si I get very annoyed when I hear someone claim they have been ripped off by retailers. On what facts do they make that claim. Regarding the article, I can honestly say I have never had the privilege of extravagant spending but been very happy when I have been able to pay my bills on time. The odd time I splashed out on clothes or something else made me feel good as I work hard and feel I deserve something for myself every now and again.

    Comment by Alex
    15.
    January 31, 2010
    8:50 pm

    @12 guess it depends where you live…Dublin or Bangkok…slave labour is slave labour in any currency…guess in Bangkok they just cut out the middle man …I mean retailer….how much do you pay the sweat shop workers who produce goods for small bhat…the western or european price?

    Comment by Blimey O'Riley
    16.
    February 1, 2010
    11:55 am

    My phone cost 50 yoyo (SIM free!), my car 1000, I shop in Lidl and Aldi, my mp3 player cost 30 quid my laptop was bought as a write off which I fixed and my PC was built by me from bits bought as a kit. But the most money I save is from buying all my tobacco abroad for E3.40 for 40 gram rather than E8 for 25 gram here.
    I have a good lifestyle and it doesn’t cost the earth.
    But I can’t say that I have ever seen these people who supposedly splashed all their money around without any care, anyone know them?

    Comment by Jochen
    17.
    February 1, 2010
    11:52 pm

    Dear Alex,

    Re: your research.

    Quote: “I found out Ireland has the most competitive retail sector in Europe. You might ask why were prices so high.”

    Either the retail sector was competitive,
    i.e. prices were low OR the retail sector was uncompetitive, the prices were high.

    I stopped reading after that blunder.

    Comment by Elias MacPherson
    18.
    February 2, 2010
    12:23 pm

    I think it will be forgotten all too soon. People get caught up in a wave. Currently the wave is for frugality, eventually the spend spend spend wave will return

    Comment by Naughty SMS
    19.
    February 4, 2010
    7:45 pm

    The reason our shops are so expensive is because our charges are so high. This is a government issue, they set the rates.

    Finger points are our dear leaders here. ESB paid 6% increase of already outrageous salaries as their profits were so huge – because they CHARGE so much, that’s the issue here.

    Comment by Conor
    20.
    February 4, 2010
    7:59 pm

    oh course the numbers looking for value will have dropped – many will by now have found it….

    Comment by ersty
    21.
    February 4, 2010
    11:14 pm

    @16 and how much does your health insurance cost for all those smoking related medical bills
    and/or possible lung cancer treatment or will the state have to cough up for that?

    Comment by Blimey O'Riley

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