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  • irishtimes.com - Posted: December 16, 2009 @ 1:25 pm

    What’s with Tesco’s weird pricing system?

    Conor Pope

    A reader got in touch last week to give out about Tesco. She was doing her shopping there earlier this month when she noticed a whole pile of products which had been recently reduced. “These included the usual items with 50 per cent off or buy-one-get-one-free offers,” she says. Included in this special offer aisle she saw blocks of President Emmental Cheese with “price cut” on the tag. “Being a lover of cheese and fond of a bargain I looked a little closer. The reduced price was €3.09 for a 250g block of cheese. However, on further examination and to my complete amazement, the previous price of this item was a whopping €3.10. A massive reduction of €0.01, equating to a saving of 0.3 per cent. Thanks Tesco for another amazing price cut.”

    Another reader got in touch over the pricing of Krackawheat. Up til recently he was paying €1.07 a pack. When he went into Tesco in Dún Laoghaire in October the price was €1.99. He says: “As if almost doubling the price wasn’t bad enough, Tesco had the gall to say on the shelf that this price was a reduction from €2.39. “Unbelievable! Their ‘price cuts forever’ campaign lasted about two months.” Tesco says “a keying error” caused “some confusion in the price of this product” – the price should be €1.09 and is “being corrected”.

    There’s worse. Lil – who can be found blogging here – sent me a mail this morning after coming a “special offer” on Surf washing liquid. Previously it cost €8.19 but is now selling at a special price of €9.50 which Tesco claims is a “saving of €2.19″.

    Hmmm…. As Lil says, the retailer is either deliberately trying to con people or it has a “faulty and unreliable computer system which can’t calculate”.

    Either way, it shows that it pays to be vigilant – every little helps, after all.

  • 12 Comments »

    1.
    December 16, 2009
    3:16 pm

    What about Tesco’s (and other retailers) strategy of selling wine at “half price”? These are often stacked high inside the door and presented as a bargain.Example would be McGuigan (Oz white) for sale at €7.99 reduced from €15.99. Problem is that this wine was NEVER on sale for €15.99. A way of getting people to part with their cash because they think they are getting a bargain. This practise is illegal and I’m sure that the margin on this wine at “half price” is possibly even better than others at full price.

    Comment by Garrett
    2.
    December 16, 2009
    4:22 pm

    It never ceases to amaze me that people voluntarily shop in Tesco!!! With all their bad press, why would you go near a Tesco? Tesco is firmly in my “Emergency Only!” category.

    Comment by Laura
    3.
    December 16, 2009
    5:26 pm

    I have just given up completely on Tesco. I no longer shop there and I must say, shopping is a far more relaxing experience as a result. It’s only when you have been away from it for a while that you realise how aggresive their in store marketing is. Also, and this was a purely personal thing, the voice of the Essex girl on from self service area asking me had I swiped my club card used to make me grind my teeth.

    Comment by Alison
    4.
    December 16, 2009
    6:45 pm

    Just another reason not to shop at Tesco.

    Comment by Phil
    5.
    December 16, 2009
    10:21 pm

    What I’d like is an end to the whole 3 for 2, or buy 3 and the cheapest is free, system that all the big shops use to sell their Christmas gifts. It used to cause me immense stress until I realised that I only want one thing and will only get one, and to hell with value and trying to choose three. But I’m surrounded in the shops by people struggling to find one more bearable thing and their fretfulness is catching.

    Comment by mise
    6.
    December 17, 2009
    1:25 am

    well, I was tempted by a ‘half-price’ wine in Tescos yesterday, a New Zealand white that said 7.99 reduced from 15.99. I’d seen it before at 12-13 euro, so 7.99 was still good, so got 3.
    Best bit though… was charged 15.99 each at the till, queried it with customer services and got them for free – a happy tesco experience (for me!)

    Comment by Helen
    7.
    December 17, 2009
    7:49 am

    I happen to KNOW–not suspect–that Tesco are systematically raising the prices of non-Christmassy items in the run-up toTurkey Day. By chance, I’m slightly acquainted with a “systems manager” who’d been given a list of @ 800 items to mark up over 2 days. But before you attack your local store manager, remember that these orders come direct from Head Office, and the local managers and staff have no choice.

    Comment by Gloria Gaghan
    8.
    December 17, 2009
    11:38 am

    Prior to one of their big ad campaigns last year,
    tesco increased the price of their own brand haddock from € 2.85 to 3.25. Two months later as part of the campaign, they reduced the price to € 2.99. They have now eliminated the product, which contained four pieces in a bag, and replaced it with a box containing four pieces, the same weight and now charge approximately € 4.00

    Comment by Gerry
    9.
    December 17, 2009
    2:03 pm

    Mise – you’re not the only one who’d like to see an end to the ‘threefors’ or BOGOFS (buy one get one free) promotions. Most suppliers, especially smaller suppliers into the big chains would like to see these go too, as they’re essentially ‘asked’ by Tesco et al to financially support these instore promotions, at significant cost. Many smaller suppliers simply cannot, at risk of delisting or at best reduced shelf space. The net effect may be a temproarily reduced price for the consumer, but an eroding of choice in the longer term – and of jobs, very many of them local. It’s a false economy, the only beneficiary is Tesco. Get your hands on ‘Tescopoly’ a disturbing read for any consumer.

    Comment by John
    10.
    December 21, 2009
    2:30 pm

    Tesco’s Cote du Rhone Village reserve reduced by 60c straight after budget yipee today price increased back to pre budget price booooo government fiscal policy obviously working a treat

    Comment by ciarán
    11.
    January 16, 2010
    1:26 am

    The only way to get real value for money in Ireland is to shop local. There is great value to be found in your local supermarket as they fight hard to keep your custom. They also provide employment and donations in your community. It really does pay to shop local. Dont forget it now costs 3.5% more to travel due to the increase in duty on both petrol and diesel. Add this cost to the shopping bill along with 6.5% for depreciation and maintenance for your vehicle. When you take these into account you will find saving 5 for 10 euro by travelling out of your own town to shop is not really saving you money.

    Comment by Alex
    12.
    February 11, 2010
    3:59 pm

    I was in Tesco on Lower Baggot Street at lunch time today and noticed that they had one of my favourite wines in stock having not had it for some time. This was good news which got better upon realising that it was cheaper that I’d previously bought it from the same store – it was now priced at €9.99 a bottle. Upon looking at the label closer the news got even better still. The wine in question was part of the dinner for 2 for €10 offer. So off I went in search of the starters, main courses and deserts. I first came across the deserts which looked quite good and then I went to search for the other items to complete the offer. Much to my confusion though I could not see any main courses marked as being part of the offer. Not to be put off I asked a member of staff who informed me that this particular tesco was not running the offer despite the fact that the offer was indicated in both the wine and desert sections of the store. Not having time on my lunch break to wait around for a manager I left the store dissapointed. I then rang the tesco customer service number to voice my complaint and the lady on the end of the line seemed to be aware of the practice of advertising an offer in this store but not stocking the products to enable the customer to take up the offer. Apparently my comments will be passed on to the store. Can’t imagine that’s going to do much good…

    Comment by Aoife

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