Apple’s latest woes
It’s not shaping up to be a good few weeks for Apple. If it’s not the FCC looking for answers over its rejection of Google Voice from the Apps Store, it’s tales of exploding iPods and over-heating iPhones.
According to the latest reports, Apple has allegedly tried to keep a lid on the report of an iPod Touch that made a “hissing noise” and “went pop” after being dropped, before it tried to go airborne. When the family requested a refund, Apple is said to have agreed on the condition that the settlement be kept confidential. If that agreement was broken, there was a chance that litigation could follow.
Probably not the best way to approach it. Unsurprisingly, the family has refused to sign.
I know the iPod is considered one of the hottest music players on the market, but this may be taking it a step too far.
But it’s not the first time that Apple has been hit with allegations of combustible music devices.
The iPod is being touted as a possible culprit for a fire that destroyed a Saab in Sweden earlier this summer. In Korea, meanwhile, first-gen iPod nanos are being recalled over exploding battery fears.
In 2007, an airport worker had a “pants on fire” situation when his Nano allegedly caught fire in his trouser pocket. Ouch.
It probably doesn’t help much that Apple are being accused of trying to stifle the information on overheating iPods. An invetsigation by a US TV station was reported to have been held up as Apple’s lawyers filed exemptions over documents on the incidents from the Consumer Product Safety Commission.
The incidents have to be put in context though – millions of iPods in various forms sold throughout the world, and a handful of overheating/fires/exploding battery cases reported. However, I don’t think there are too many people who would like to take the risk that their music player will spontaneously combust in their pocket.